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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Property Insurance Wordings | 12% | - Common policy forms - Valuation methods - Coverages and exclusions |
| Topic 2: Sales and Client Needs | 10% | - Risk identification - Insurance solutions - Client consultation |
| Topic 3: Communication and Service Skills | 8% | - Client communication - Policy changes and endorsements - Record keeping |
| Topic 4: Insurance and the Intermediary | 10% | - Licensing and regulation - Roles of brokers and agents - Legal duties and ethics |
| Topic 5: Automobile Insurance | 10% | - Mandatory and optional coverages - Rating and policy issues - Provincial variations |
| Topic 6: Claims Handling | 8% | - Settlement and subrogation - Claim reporting process - Broker's role in claims |
| Topic 7: Property Insurance Exposures | 10% | - Exposures and perils - Small commercial property risks - Personal property risks |
| Topic 8: Liability Insurance | 12% | - Commercial general liability - Personal liability coverages - Legal liability concepts |
| Topic 9: From Quote to Policy | 10% | - Policy structure and components - Quotation and binding authority - Policy issuance and delivery |
| Topic 10: The Application Process | 10% | - Underwriting considerations - Duty of disclosure - Completing applications |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. What should a broker do when selecting coverage for a client?
A) Place the policy with the insurer that has the most legally-worded policies
B) Compare wordings based on an analysis of the client's needs
C) Overinsure the client to protect the broker from an errors and omissions claim
D) Ensure that only standard policy wordings are used
2. Lindy, a new producer, has a robust client list and has struggled to find time to acquire new customers. To meet her aggressive sales goals, she has decided to pivot to increasing revenues primarily from her current clients.
Discuss the TWO techniques that will allow Lindy to grow her business mainly from within.
3. Trevor is cutting down a tree in his backyard. The tree accidentally falls onto his neighbour's shed, destroying the roof. Two weeks later, Trevor receives a document from his neighbour suing him for the damages to the shed and its contents. Which document has Trevor received?
A) Statement of defence
B) Statement of claim
C) Damages attestation
D) Judgment notice
4. What is an agent's primary duty to the insurer?
A) Provide the insurer with the insured's finances upon request
B) Provide the insurer with all relevant material facts
C) Bind the policy with the insurer they have the best relationship with
D) Quote the client with maximum amounts of liability coverage
5. Which homeowners package policy provides all-perils coverage on the building and named-perils coverage on the contents?
A) Comprehensive
B) Basic
C) Standard
D) Broad
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: Only visible for members | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |

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