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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Accessibility in Usability Evaluation | 15% | - Evaluating compliance and accessibility barriers - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations |
| Topic 2: Usability Test Planning and Reporting | 10% | - Stakeholder communication - Test strategy and plan design - Documenting results and recommendations |
| Topic 3: Fundamentals of Usability Evaluation | 20% | - Human-centered design process - Goals, metrics and measurement - Evaluation types: inspection, testing, inquiry |
| Topic 4: Usability Evaluation Methods and Techniques | 25% | - Usability testing: planning, preparation, execution, analysis - Inquiry methods: surveys, interviews, focus groups - Inspection methods: heuristic evaluation, cognitive walkthrough |
| Topic 5: Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Project and product-level risks - Identification and classification of risks |
| Topic 6: Basic Concepts of Usability, UX and Accessibility | 15% | - Definitions and core principles - Business value and objectives - Relationship between usability, UX and accessibility |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. Which of the following statements best describe Rapid Iterative Testing and Evaluation?
A) Testing is quantitative
B) Testing focuses on instant redesigns and confirming made changes
C) Testing happens on a regular basis, e.g. each Monday
D) Testing is informal and many potential users can be accessed
2. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
A) They also seek to address users with limitations
B) They focus on quantitative usability evaluations
C) They focus on agile development
D) They use prototyping in their development process
3. Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?
A) Make the report more detailed and longer
B) Add the low-priority findings you didn't include in the first report
C) Include positive findings in the report, not only usability problems
D) Include contact details of the test participants so that the development team can contact them in case they have questions
4. Which of the following is the highest WCAG conformance level, promising the most accessible content?
A) Single A (A)
B) Double A (AA)
C) Triple A (AAA)
D) Quadruple A (AAAA)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C |
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