Summarize important aspects of Microsoft MB-340 Exam
Microsoft Dynamics 365 Commerce Functional Consultant exam is one of the important certifications of Microsoft certification. This exam is a well-known and exciting certification in the IT world. Many successful people have taken this test before, and it is also popular in the industry. MB-340 exam dumps are now available on VCE4Plus.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
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Basics of Microsoft MB-340 Exam
Microsoft Dynamics 365 Commerce Functional Consultant is a certification course that includes the basic concepts and skills required by a Commerce specialist. This certification course is created for professionals who need a practical understanding of Microsoft Dynamics 365 to configure, implement and administer a Microsoft Dynamics 365 based solution. This certification course provides in-depth knowledge on how to manage various aspects of the Commerce module.
Courses included in the certification:
Configuration with Dashboards and Analytics
Introduction to Microsoft Dynamics 365 for Finance and Operations
Foundation Configuration for Microsoft Dynamics 365
Introduction to Microsoft Dynamics 365
Configuration with Workflows
Overview of the Microsoft MB-340 Exam
Configuration with Forms
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Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage e-commerce | 15-20% | - Manage online checkout, payments, and shipping - Set up product publishing and online merchandising - Configure e-commerce site channels and navigation - Implement customer self-service and account features - Configure omnichannel inventory and order synchronization |
| Topic 2: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure payment methods, gift cards, and charge codes - Manage retail workers, address books, and notifications - Set up order fulfillment and distributed order management - Configure organizational hierarchies and shared parameters - Configure prerequisites and commerce parameters |
| Topic 3: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Manage continuity orders and installment billing - Process call center orders and inquiries - Set up product catalogs and scripts - Configure fraud detection rules and order holds - Create and configure call center channels |
| Topic 4: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Configure customer affiliations and groups - Set up discounts, promotions, and coupons - Configure product hierarchy, attributes, and assortments - Manage pricing rules, trade agreements, and price adjustments - Implement loyalty programs, reward points, and tier management |
| Topic 5: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Set up POS functionality, profiles, and permissions - Manage cash management, shifts, and store operations - Configure offline mode and inventory visibility - Define return policies and transaction processing - Configure retail stores, registers, and devices |
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