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Nortel 920-337 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation & Support Basics | 20% | - Installation Prerequisites - Maintenance & Upgrade Paths - Warranty & Support Services |
| Topic 2: Sales & Competitive Differentiation | 25% | - Comparison with Competitor Solutions - Customer Requirements Analysis - Pricing & Quoting Guidelines |
| Topic 3: BCM Product Overview & Positioning | 25% | - BCM450 Rls.1.0 Specifications & Use Cases - BCM200/400 Rls.4.0 Capabilities & Scalability - BCM50 Rls.3.0 Features & Target Market |
| Topic 4: Solution Design & Configuration | 30% | - Hardware Components & Licensing - Network Integration & IP Connectivity - Telephony & Unified Communications Features |
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