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PMI Project Management Office Certified Professional Sample Questions:

1. A newly appointed PMO professional received a mandate for setting up a PMO in an organization operating in the energy sector, with a main objective of improving project delivery.
What should the PMO professional do first?

A) Create policies and procedures that oversee organizational project management processes.
B) Create a plan for the PMO that aligns with the organizational goals.
C) Develop a PMO charter that includes its purpose, objectives, and key services.
D) Assess the current state of organizational project management maturity and identify gaps.

2. There have been numerous complaints about the performance of one of the project managers.
How should the PMO professional address this issue?

A) Review the PMO maturity report and make an appropriate decision based on the findings.
B) Check the project manager ' s talent development plan and identify gaps for improvement.
C) Conduct a competency gap analysis and provide respective trainings and coaching.
D) Reassign the project manager to another role and replace them with a more skilled project manager.

3. A PMO professional is responsible for supporting programs and projects at a government organization. The PMO professional has been tasked with providing project management tools and information systems that will enable the organization ' s project managers to achieve their goals effectively.
Which two actions should the PMO professional take? (Choose 2)

A) Adapt the project management tools and information systems to be compliant with government regulations.
B) Enhance the organization ' s project management tools and information systems to meet the specific needs of the project managers.
C) Meet with the project managers to understand their needs and any gaps in using project management tools and information systems.
D) Provide the project managers with a list of project management tools and information systems in the market and have them pick.

4. A newly hired PMO professional is tasked with improving the executives ' level of satisfaction with the PMO
' s performance. The PMO was established last year and has not been very successful in attending to the needs of the PMO customers.
Which two actions should the PMO professional take to address this issue? (Choose 2)

A) Assess the maturity of the services the PMO is delivering and determine which services need to elevate their proficiency levels.
B) Review the compliance of PMO customers with the PMO processes to evaluate the PMO ' s maturity.
C) Ensure that the services the PMO provides are the correct ones for the current PMO customers ' needs.
D) Evaluate the organization ' s project management capability across departments to determine the PMO ' s maturity level.
E) Measure how well the organization manages portfolios, programs, and projects to assess the PMO ' s overall maturity.

5. In recent months, a company was contracted to deliver several projects requiring specialist technical resources. Several clients have begun to complain about the limited availability of the specialist technical resources, which will impact their project timelines.
What should the PMO professional do to help solve the problem?

A) Request that the sales representatives review the contracts and deadlines that the company has taken responsibility for.
B) Invite project managers to hire additional skilled resources to face the high number of simultaneously running projects.
C) Suggest the centralization of project resource management and align the project plans to their availability.
D) Support delivery managers and sales representatives in managing relationships with clients.

Solutions: