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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. Critics of utilizing key performance indicators (KPIs) to measure goal attainment say that instead of fostering collaboration, they of ten times promote

A) slow progress.
B) micromanagement.
C) competition.
D) unachievable standards.

2. What is an example of cultural relativism?

A) Not utilizing a vendor because they engage in child labor
B) A company built on values of respect and honesty
C) An organization,s goal to contribute to social justice
D) Expressing that ant soup of fered in the employee cafeteria sounds unappetizing

3. A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives.
When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.
While developing the performance appraisal system, several employees explain to the HR director that they largely work independently, making it difficult to provide ratings for others. What approach should the HR director propose to meet the needs of the company?

A) Introduce more concrete performance criteria including the number of projects completed and client satisfaction ratings.
B) Ask managers to make ratings based on documentation and material provided by the individual employees.
C) Design a new performance management system focused on the achievement of individual goals tied to organizational goals.
D) Restructure employees' work so that they work more collaboratively.

4. What pay system rewards long-term employment instead of high performance?

A) Time-based step-rate pay
B) A straight piece-rate system
C) A differential piece-rate system
D) Merit pay

5. A company wants to use artificial intelligence (AI) in its candidate selection process. Which next step should the HR director take to evaluate this decision?

A) Verify the company's cloud-based software supports the Al feature.
B) Ensure the Al feature validates why the decisions are optimal.
C) Compare the time-to-fill metrics with and without the Al feature.
D) Evaluate recruitment labor dollars saved versus time-to-fill with the Al feature.

Solutions: