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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?

A) Extend Expiration = no extension
B) Extend Expiration = member enrollment anniversary
C) Tier-model = anniversary
D) Tier-model = fixed

2. A Consultant needs to set up a new tier-point reset process for a new Loyalty Program, where the data-processing engine (DE) configuration is required.
How should the Consultant set up the data-processing engine with the least configuration effort?

A) Create a copy of the reset qualifying points DPE template.
B) Create a new data-processing engine from scratch / by first principle.
C) Create a copy of the expire fixed non-qualifying points DPE template.
D) Create a copy of the expire activity based non-qualifying points DPE template.

3. A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

A) Screen Flow
B) Schedule-Triggered Flow
C) Evaluation Flow
D) Autolaunched Flow (No Trigger)

4. A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

A) Assign access by checking CRM analytics plus user
B) Assign user access to the analytics for Loyalty role.
C) Assign the user the analytics profile for analytics for Loyalty.
D) Assign user access to permission sets for analytics for Loyalty.

5. The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?

A) Rows do not have an analysis limit, only licenses do
B) Administrators can analyze up to 25 million rows
C) Administrators can analyze up to 10 million rows
D) Administrators can analyze up to 1 million rows

Solutions: