Exam Code: 3000.3
Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
Telephony and Messaging Applications- Communication applications
  • 1. Meet-me conferencing
  • 2. VoiceMail Pro
  • 3. Auto attendant and messaging features
Infrastructure Data Gathering- Customer productivity requirements
  • 1. Existing telecom infrastructure
  • 2. Current PBX/key system features and dial plan
  • 3. Business application integration requirements
  • 4. Existing data network
Maintenance and Troubleshooting- Operational support
  • 1. Fault diagnosis
  • 2. Common issue resolution
  • 3. Performance verification
IP Office Hardware and Components- Platform hardware selection
  • 1. Control units and expansion modules
  • 2. Digital and analog endpoint support
  • 3. Interface cards
Call Routing and Networking- Multi-site networking
  • 1. Trunk resource planning
  • 2. Small Community Network (SCN) design
  • 3. Call routing optimization
  • 4. Voice Compression Module utilization
Implementation and Configuration- System deployment
  • 1. Initial configuration
  • 2. Licensing and feature activation
  • 3. User and extension configuration
Solution Design- SME communications solution architecture
  • 1. Capacity planning
  • 2. Site topology and scalability
  • 3. IP Office platform selection

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

  • A. Call Detail Reporter
  • B. System Status Application
  • C. Advanced Summary Reporter
  • D. Historical Reporting Application
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?

  • A. IP Office Manager
  • B. VoiceMail Pro Client
  • C. Embedded File Manager
  • D. One-X Portal
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

  • A. 4
  • B. 6
  • C. 8
  • D. 3
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

  • A. Office Phone Manager Pro
  • B. Office Softconsole
  • C. Office Voice Portal
  • D. Office Video Softphone
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

  • A. An IP400 Rack Mounting Kit
  • B. Yellow 2 meter interconnect cables
  • C. A Standard 19" Rack
  • D. An Uninterruptable Power Supply
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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