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Avaya 6402 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Voicemail & Applications | 15% | - Auto Attendant and call flows - Licensing for advanced features - VoiceMail Pro installation and setup - Embedded Voicemail configuration |
| Topic 2: System Configuration & Management | 30% | - IP Office Manager and Security Settings - Short codes, time profiles and call routing - Hunt groups, pickup groups and call distribution - User profiles, extensions and rights |
| Topic 3: Endpoints & Trunks | 20% | - SIP, PRI and analog trunk setup - Media resources and codec settings - Digital, IP and SIP telephone configuration - DHCP, TFTP and phone provisioning |
| Topic 4: Maintenance & Troubleshooting | 10% | - System logs, alarms and debugging tools - Backup, restore and configuration management - Common issues and resolution steps |
| Topic 5: System Architecture & Installation | 25% | - Software installation and upgrade procedures - SD card licensing and system ignition - Network configuration and IP addressing - IP Office 500v2 and Server Edition hardware |
Avaya IP Office Implementation Sample Questions:
1. Given the VoIP settings table shown in the exhibit, enabling which setting will allow an
H.323 telephone to connect to the IP Office?
A) Enable RTCP Monitoring on Port 5005
B) H.323 Gatekeeper Enable
C) H.323 Auto-create Extn
D) SIP Registrar Enable
2. A user wants to log in to Avaya one-X@ Portal for IP Office. Which is the correct URL with the default port?
A) http://<servername>:8081/onexportal
B) http://<servername>:8080/onexportal
C) http://<servername>:8089/onexportal
D) http://<servername>:8888/onexportal
E) http://<servername>:7070/onexportal
3. Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
A) Users need to record theirnames.
B) Add names to the system directory.
C) Configure DialBy Name action off Auto Attendant.
D) EmbeddedVoicemail code is set.
4. Which feature will allow incoming calls to be routed appropriately during business hours?
A) Firewall Profile
B) Alternate Network Selection
C) Time Profile
D) IP Protocol
5. What is the maximum number of Combo cards supported in the IP500v2 unit?
A) 2
B) 6
C) 8
D) 1
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: A |
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