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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Flow Analysis | 15%-20% | - Call Processing
|
| Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
Avaya Aura® Core Components Support Certified Sample Questions:
What is the reason why the initial REGISTER request from a SIP endpoint is rejected by Avaya Aura Session Manager (SM)?
- A. It must confirm the reliable delivery of this initial REGISTER request.
- B. The initial REGISTER request does not contain authentication details.
- C. The initial REGISTER request is rejected only if the user provided the wrong security code/password.
- D. System manager needs time to look-up the Communication Address in its database.
- E. The initial REGISTER request contains an invalid contact header.
Correct Answer: B 🗳️
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Which four traces options can be useful when troubleshooting SIP endpoint registration issues with a phone using TCP protocol? (Choose four.)
- A. SIP Registration
- B. RTP Flow
- C. Network Interface
- D. TLS handshaking
- E. Call Processing
- F. SIP Signaling
- G. PPM
Correct Answer: A,D,E,F 🗳️
When a call is made between two Avaya SIP Telephones (AST) users, Session Manager processes the call through various phases. What is the maximum number of phase tags that Session Manager uses, and what are they called?
- A. Four - imsorig, origdone, imsterm, termdone
- B. Two - origappseq and termappseq
- C. Three - ingress, process, egress
- D. Two - imsorig and imsterm
- E. Five - start, connect, progress, alert, end
Correct Answer: A 🗳️
A customer explains that calls are failing to route from Avaya Aura Session Manager (SM) A (managed by Avaya Aura System Manager (SMGR) A) to an Avaya Aura Session Manager (SM) B (managed by Avaya Aura System Manager (SMGR) B). When you check the configuration in Avaya Aura Session Manager (SM) A, which statement describes what should you look for?
- A. SM B is defined as a SIP Entity of type "Session Manager" +Entity Link.
- B. SM B is defined as a SIP Entity of type "other" +Entity Link.
- C. SM B is defined as a SIP Entity of type "other" +Entity Link, Dial Pattern, and Routing Policy.
- D. SM B is defined as a SIP Entity of type "System Manager" +Entity Link, Dial Pattern, and Routing Policy.
- E. SM B is defined as a SIP Entity of type "Session Manager" +Entity Link, Dial Pattern, and Routing Policy.
Correct Answer: E 🗳️
Where can you access Product Change Notifications (PCNs), Documentation, Knowledge-based articles, and make Parts/Service requests?
- A. support.avaya.com
- B. support.avaya.org
- C. avaya-learnintj.com
- D. pids.avaya.com
- E. avaya.com
Correct Answer: A 🗳️
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