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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) Secondary VoiceMail Pr Server installed on the network
B) License for the secondary VoiceMail Pro Server
C) Primary Server IP Address configured on the secondary server
D) Backup Server IP Address configured on IP Office

2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The telephone display massage cannot be changed.
The prompt cannot be changed.
B) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
D) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.

3. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A) Nss3033211234
B) NCLI3033211234
C) Ns3033211234
D) NCID3033211234

4. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A) VoiceMail Pro with a backup server
B) IP Office Resiliency License
C) IP Phones with backup call server
D) IP 500v2 with redundant processor

5. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
B) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
C) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
D) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase

Solutions: