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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Which of the following folders contains resources required by the operating system?

A) /System
B) /Sites
C) /Public
D) /Library
E) ~/Library

2. John often uses his computer around his roommates. He would like to keep his information private by requiring a password each time the computer wakes from sleep. How does John enable this feature?

A) Move the cursor to the bottom-right corner of the display and enter a password when prompted.
B) Open Security & Privacy in System Preferences and click 'Require password immediately after sleep or screen saver begins.'
C) In System Preferences, click Energy Saver, then click 'Require password immediately after sleep or screen saver begins.'
D) Open System Preferences and click Desktop & Screen Saver. Click 'Require password immediately after sleep or screen saver begins.'

3. Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.

A) Console
B) System Information
C) Disk Utility
D) Recovery Disk Assistant
E) Apple Diagnostics

4. William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?

A) /Library/Desktop Pictures
B) -/Library/Desktop Pictures
C) /System/Desktop Pictures
D) /System/Library/Desktop Pictures

5. Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A) A customer cannot connect to any password-protected wireless networks.
B) A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
C) A customer is having trouble sending and receiving Mail on a company wireless network.
D) A customer is experiencing slow speeds on a specific public Wi-Fi connection.

Solutions: