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Deploying Cisco Unified Contact Center Express 500-052 Exam
Deploying Cisco Unified Contact Center Express 500-052 Exam which is related to Cisco IP Contact Center Express Specialist certification. This exam validates the ability to perform customer capacity planning to determine customer required features and evaluate and recommend different configuration options. It also deals with the ability to examine the Cisco business edition 6000 competitive landscape and identify processes and tools available for monitoring system operations in Cisco UCCXD. Software Engineers, Contact Center Express Engineers and Support Personnel usually hold or pursue this certification and you can expect the same job role after completion of this certification.
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What is the duration of the 500-052 Exam
- Format: Multiple choices, multiple answers
- Number of Questions: 45-55
- Length of Examination: 60 minutes
- Passing Score: 70%
Exam Topics
Before taking the exam, the very first thing each candidate should do is review the exam outline. Below find the general overlay of the 500-052 test topics and marks allocated for each section.
- Implementation of a Unified Contact Center Express System. Describing the following processes
This topic accounts for 40% of the questions and being competent in the following areas is expected:
- Installation of Unified Contact Center Express software and hardware.
- Configuration of Unified Contact Center Express software and provision of users to meet customer requirements.
- Utilizing the Unified Contact Center Express Application Editor.
- Examining the Cisco Business Edition 6000 competitive landscape.
- Operating a Unified Contact Center Express System.
Being skilled in the section will earn you 28% of the exam score. It covers the following areas:
- Fundamental Unified Contact Center Express user tasks.
- Tools and processes accessible for troubleshooting Unified Contact Center Express.
- Tools and processes accessible for monitoring system operations in Unified Contact Center Express
- Tools and processes accessible for patching, upgrading systems, and license additions for Unified Contact Center Express.
- Developing a Unified Contact Center Express System Deployment
32% of the test is based on this section and it includes:
- Performing customer capacity planning.
- Evaluating features required by the customer.
- Determining various configurations and recommend different options.
- Distinguish possible configuration and ordering tools.
How to study the 500-052 Exam
There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner. Smart Candidates who want to build a solid foundation in all exam topics and related technologies usually combine video lectures with study guides to reap the benefits of both but there is one crucial preparation tool as often overlooked by most candidates the practice exams. Practice exams are built to make students comfortable with the real exam environment. Statistics have shown that most students fail not due to that preparation but due to exam anxiety the fear of the unknown. VCE4Plus expert team recommends you to prepare some notes on these topics along with it don't forget to practice Cisco 500-052 exam dumps which have been written by our expert team, Both these will help you a lot to clear this exam with good marks.
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