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HP Selling HP BSM Solutions Sample Questions:

1. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Do you know when an application or service will be ready for deployment into the production environment?
B) How are you tracking financial expenses in a siloed infrastructure?
C) Are you able to monitor native iPhone Mobile applications end-to-end?
D) Does duplication of error tracking efforts slow the time to resolve problems?

2. Which question is best used to qualify a Systems Management opportunity?

A) How do you handle Quality Assurance test management?
B) How often does one team work on a problem and then realize another team worked on the same issue?
C) How often do customers complain about an application response time?
D) Are you looking to adapt to new initiatives like Cloud Computing?

3. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a single pane of visibility for complex, virtualized, and cloud environments
B) supports Heads-up Display (HUD) for multi-monitoring technology
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"

4. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) providing cross-domain visibility of IT infrastructure events to remove duplication
B) end user monitoring to track business service levels
C) improving consistency in application testing
D) proactively enforcing policy and compliance reporting
E) providing faster mean time to resolution (MTTR)

5. Which question is best used to qualify an Application Performance management opportunity?

A) Have you automated your operational runbooks to enhance efficiency?
B) How do you handle Quality Assurance test management?
C) How often do customers complain about an application response time?
D) How do you ensure that your virtual server hosts are used to their maximum potential?

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