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IBM M7010-845 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Product and Solution Knowledge- Solution positioning and value messaging
  • 1. Business value positioning
    • 2. Industry use cases and customer outcomes
      - Core IBM offerings overview
      • 1. IBM infrastructure and services overview
        • 2. IBM software and cloud portfolio overview
          Topic 2: Customer and Market Understanding- Industry awareness
          • 1. Digital transformation trends
            • 2. Common enterprise IT challenges
              - Customer needs analysis
              • 1. Identifying business requirements
                • 2. Aligning solutions to outcomes
                  Topic 3: Sales Process and Methodology- Solution alignment
                  • 1. Mapping products to customer needs
                    • 2. Competitive positioning fundamentals
                      - IBM sales approach
                      • 1. Customer engagement lifecycle
                        • 2. Opportunity qualification basics

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