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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following is a key activity in a usability test session?

A) Moderate the usability test
B) Test the set up and modify the test script if needed
C) Talk to the participant during the completion of a task
D) Extract usability findings and recommendations

2. Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?

A) Make the report more detailed and longer
B) Add the low-priority findings you didn't include in the first report
C) Include positive findings in the report, not only usability problems
D) Include contact details of the test participants so that the development team can contact them in case they have questions

3. A "usability test participant" ...

A) ... helps to set up the system used for the usability test.
B) ... is a representative user who solves typical tasks in a usability test.
C) ... is a person who observes a usability test.
D) ... can be the organizer of a usability test.

4. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report misses positive findings
B) The report makes use of usability jargon
C) The report is too long
D) The report misses a description of the evaluation method

Solutions: