Exam Code: MO-400
Exam Name: Microsoft Outlook (Outlook and Outlook 2019)
Certification Provider: Microsoft
Corresponding Certification: Microsoft Certification
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Exam MO-400: Microsoft Outlook (Outlook and Outlook 2019)

The exam covers the ability to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items. Candidates are expected to demonstrate the correct application of the principal features of Outlook and complete tasks independently.

Part of the requirements for: Microsoft Office Specialist: Outlook Associate (Outlook and Outlook 2019)

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Introduction to MO-400: Microsoft Outlook (Outlook and Outlook 2019) Exam

Candidates for MO-400 exam dumps are seeking to understand fundamental concepts of Microsoft Outlook knowledge and skills. Before taking this exam, exam aspirants ought to have a solid fundamental information of the concepts shared in the preparation guide.

It is suggested that professionals are accustomed to the ideas and the technologies represented here by taking relevant training courses. Candidates are expected to have some hands-on experience with configure geocoding, defining tax codes, configuring service and product pricing, managing work orders, managing incidents, configuring service task types, implementing schedule board. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Outlook and Outlook 2019.

Microsoft MO-400 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage schedules- Organize and manage appointments, meetings, and events
  • 1. Forward calendar items
  • 2. Invite meeting participants
  • 3. Configure reminders
  • 4. Update individual or recurring calendar items
  • 5. Respond to invitations
- Create appointments, meetings, and events
  • 1. Set availability for calendar items
  • 2. Set calendar item times and time zones
  • 3. Create recurring calendar items
  • 4. Cancel meetings
  • 5. Create calendar items from messages
  • 6. Set up meetings by using the scheduling assistant
- Create and manage calendars
  • 1. Set calendar work times
  • 2. Manage multiple calendars
Topic 2: Manage Outlook settings and processes- Perform search operations
  • 1. Search by using advanced find
  • 2. Search for messages, calendar items, contacts, and tasks
  • 3. Create search folders
- Customize Outlook settings
  • 1. Change the display of messages, calendar items, contact records, and tasks
  • 2. Add accounts
  • 3. Configure automatic replies
- Print and save information
  • 1. Preview message attachments
  • 2. Print message, calendar, contact, and task information
  • 3. Save messages in alternative formats
  • 4. Save message attachments
- Configure mail settings
  • 1. Customize reply message settings
  • 2. Specify default fonts for new messages and responses
  • 3. Create, assign, and modify signatures
Topic 3: Manage messages- Create messages
  • 1. Use @mention
  • 2. Set the importance and sensitivity of outgoing messages
  • 3. Forward and reply to messages
  • 4. Add or remove message attachments
  • 5. Designate recipients by using CC and BCC
  • 6. Flag outgoing messages for follow up
- Organize and manage messages
  • 1. Change the display of messages
  • 2. Create folders
  • 3. Categorize messages
  • 4. Sort messages
  • 5. Move messages between folders
  • 6. Ignore conversations
  • 7. Flag received messages
- Insert message content
  • 1. Insert images
  • 2. Add signatures to individual messages
  • 3. Insert hyperlinks
Topic 4: Manage contacts and tasks- Create and manage tasks
  • 1. Create and manage tasks
- Create and manage contact records
  • 1. Edit contact information
  • 2. Share contacts
  • 3. Import contacts from external sources
- Create and manage contact groups
  • 1. Delete contact group members
  • 2. Create and delete contact groups
  • 3. Add contacts to existing contact groups
  • 4. Update contacts within contact groups

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