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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Customization of Entities and Attributes- Entity configuration
  • 1. Standard vs custom entities
    • 2. Entity relationships (1:N, N:N)
      - Field and attribute customization
      • 1. Business rules and validations
        • 2. Field types and properties
          Microsoft Dynamics CRM Architecture and Components- CRM system architecture overview
          • 1. Data model and storage concepts
            • 2. Server roles and components
              - Solution and deployment architecture
              • 1. Customization lifecycle overview
                • 2. On-premises deployment structure
                  Data Management and Integration- Integration concepts
                  • 1. Web services and APIs overview
                    - Data import/export
                    • 1. Data migration tools
                      • 2. Duplicate detection rules
                        Business Process Automation- Workflows
                        • 1. Automated processes and triggers
                          • 2. Workflow creation and configuration
                            - Business process flows
                            • 1. Stage-based process design
                              Security Model- Business units and teams
                              • 1. Hierarchy and data access
                                - Security roles and privileges
                                • 1. Role-based security model
                                  • 2. Access levels and permissions
                                    Forms, Views, and UI Customization- Form customization
                                    • 1. Form layout and sections
                                      • 2. Form scripting basics
                                        - Views and dashboards
                                        • 1. Dashboard configuration
                                          • 2. System and personal views

                                            Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                            1. In Microsoft Dynamics CRM 2011, which of the following statements about security roles is true?

                                            A) Security roles can be used to restrict access to entities, but not to forms.
                                            B) Security roles can be used to vary the fields available to users on forms.
                                            C) Security roles can be used to restrict access to fields.
                                            D) To view any form, a user must be given explicit access to the form based on security roles.


                                            2. Which of the following statements about Microsoft Dynamics CRM 2011 managed solutions are true? (Choose all that apply.)

                                            A) Deleting a managed solution uninstalls all of its components.
                                            B) A managed solution is automatically published after it has been imported.
                                            C) A managed solution cannot be deleted.
                                            D) A managed solution can be exported after it has been imported.


                                            3. In Microsoft Dynamics CRM 2011 on-premises, you create a one-to-many (1:N) configurable cascading relationship between the Account entity and a custom entity named EntityA . You need to ensure that all associated EntityA records are deleted when a user-owned record of Account is deleted. Which cascading rule on the Delete action enables the deletion of all associated EntityA records?

                                            A) Cascade User Owned
                                            B) Cascade None
                                            C) Restrict
                                            D) Remove Link
                                            E) Cascade All
                                            F) Cascade Active


                                            4. You need to enable users to view audit records from within the Account and Contact forms of Microsoft Dynamics CRM 2011. Which security privilege should you enable?

                                            A) Turn On Tracing
                                            B) View Audit Partitions
                                            C) View Audit History
                                            D) View Audit Summary


                                            5. You need to configure the Microsoft Dynamics CRM 2011 Order form to display all products for the current order. What should you add to the Order form?

                                            A) a section
                                            B) a Data (XML) web resource
                                            C) a lookup field based on the Product field
                                            D) a sub-grid based on Order Products entity


                                            Solutions:

                                            Question # 1
                                            Answer: B
                                            Question # 2
                                            Answer: A,B
                                            Question # 3
                                            Answer: E
                                            Question # 4
                                            Answer: C
                                            Question # 5
                                            Answer: D

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