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Implementing Power Virtual Agents Chatbots (10-15%)
To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:
- Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);
- Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
- Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).
Creating & Managing Power Automate (15-20%)
This domain requires that the applicants have a good comprehension of the following aspects:
- Building UI flows (describing UI flow types; defining UI flow use cases; differentiating between attended & unattended UI flows; recording business process tasks).
- Building flows (describing flow types as well as flow components; triggering a flow with the help of the Common Data Service connectors; running actions with the help of the Common Data Service connector, etc.);
- Building the business process flows (configuring a business process flow; adding business rules, action steps, workflows to a business process flow; defining steps and stages, etc.);
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200
Exam Details + Topics
The Microsoft PL-200: Microsoft Power Platform Functional Consultant exam is available in the English language. The test consists of around 40-60 questions covering the following formats: multiple choice, short answer, best answer, drag and drop, active screen, build list, and case studies. The required fee for taking the exam is $165. This is the cost applicable to the learners who take the test in the United States. If you are located in another country, you need to check the actual pricing on the official exam webpage as it can vary for you.
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