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Microsoft 070-271 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Desktop Environment Configuration | - Troubleshoot system startup and logon issues - Configure user environment and settings |
| Topic 2: Installation and Upgrade of Windows XP | - Perform and troubleshoot attended and unattended installations - Upgrade from previous versions |
| Topic 3: Hardware and Driver Troubleshooting | - Configure and troubleshoot storage, display, and I/O devices - Troubleshoot device drivers |
| Topic 4: Networking and Connectivity | - Configure and troubleshoot Internet Explorer and remote connections - Troubleshoot TCP/IP and network issues |
| Topic 5: Managing Access and Resources | - Manage file and folder access and troubleshooting - Connect and troubleshoot printers and shared resources |
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