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Nortel 920-172 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Administration and Operations | - User and Access Management - Call Control and Service Management |
| Installation and Configuration | - Initial Configuration and Setup Procedures - System Requirements and Deployment |
| Troubleshooting and Maintenance | - Fault Diagnosis and Logging - Performance Monitoring and Optimization |
| Communication Control Toolkit Overview | - Architecture and Components - Features and Functional Capabilities |
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