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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

Question 1

How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

A. _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
;_service.UserName.Password = "password";
B. _service =new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
;_service.ClientCredentials.Password = "password";
C. _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
;_service.ClientCredentials.UserName.Password = "password";
D. _service = newRightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
"password";

Question 2

You have created a new answer article for your customer but when you are trying to see that answer article on the Customer's Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)

A. The answer article is not assigned to any staff member/staff agent.
B. There is no display position defined for the answer article.
C. The answer is not assigned to any product/category that is visible to a customer.
D. The answer status is not set to public or custom status of status type "public".
E. There is no answer content added to the answer article.
F. There is no search term added in the answer keyword list.

Question 3

Which two statements are true about the Connect Common Object Model? (Choose two.)

A. Primary objectscontain either primitive data types or sub-objects.
B. CRUD operations can be performed on sub-objects only through their parent primary object.
C. Primary objects have only independent life cycles.
D. An array object is a collection of primary objects.
E. Sub-objects contain only primitive data types.

Question 4

Which statement is true about dashboards?

A. A new dashboard can be created by copying an existing dashboard.
B. A new dashboard can be scheduled with alerts
C. The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
D. A new dashboard can be created only by dragging existing reports to the dashboard design center.
E. A new dashboardmust have more than one report.

Question 5

In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?

A. Copy a Concept
B. Add to Existing Concept
C. Edit Concept
D. Add Synonyms
E. Add aConcept

Solutions: