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Oracle 1Z1-1071 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Conversation Design | 15% | - Error handling and out-of-order messages - Conversation flow and personality - Validation loop avoidance |
| Conversational AI, Intents and Entities | 25% | - Entity creation and usage - NLP concepts and intent design - Training and testing models - Composite bag entities |
| Oracle Digital Assistant Essentials | 20% | - Architecture and core components - Skills and Digital Assistant overview - Provisioning and setup |
| Backend Integration and Channels | 15% | - Custom components development - Multilingual support - Identity and service integration - Supported channels and deployment |
| Dialog Flow Implementation | 25% | - Entity resolution - FreeMarker template operations - System and visual components - Dialog flow navigation |
Oracle Cloud Platform Data Management 2019 Associate Sample Questions:
As per Oracle's recommendation, which is the best practice regarding conversational design?
- A. Use quick reply buttons (as opposed to natural language inputs) as much as possible.
- B. Ask users open-ended questions such as "how can I help you?"
- C. Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.
- D. To account for possible mistakes, make it clear to users that the bot is still learning.
Correct Answer: B 🗳️
How do you declare a context variable for an entity?
- A. Set the variable type to the same name as the entity.
- B. Set the variable type to "entity".
- C. Set the variable type to "map" and reference the value by the entity name.
- D. Set the variable type to "nlpresult".
Correct Answer: B 🗳️
You are exploring a use case that calls for users to enter different types of entity values. As a way of minimizing the complexities involved in having users enter vales correctly in a text message,, you are considering a skill that enter data using visual GUI components such as radio buttons and fields that validate user input.
What should you to support this functionality?
- A. Create a series of text prompts to collect the user input.
- B. Create a webview service that connects the skill to a web app that renders the order form.
- C. Create a dedicated skill for collecting the information on the order form and then add it to a digital assistant.
- D. In the composite bag entity, add a regex entity.
Correct Answer: D 🗳️
Which two statements about skills are true?
- A. Skills have dialog flows that you may configure to create conversation.
- B. Skills can access back-end services.
- C. Skills always use natural languages processing (NLP).
- D. Customers can only chat with skill when those skills managed by a digital assistant.
Correct Answer: B,D 🗳️
You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?
- A. Add more utterances to the unresolvedlntent.
- B. It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations.
- C. The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.
- D. Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.
- E. For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.
Correct Answer: C 🗳️
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