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Salesforce AP-208 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Configuration | 10% | - Security model considerations - Setup and configuration basics - Best practices for deployment |
| Topic 2: Wealth Management Capabilities | 20% | - Performance monitoring - Investment portfolio management - Financial goals and planning - Asset allocation tracking |
| Topic 3: Banking and Lending Features | 15% | - Digital lending workflows - Account aggregation - Compliance and regulatory considerations |
| Topic 4: Financial Services Cloud Overview | 10% | - Use cases for Banking, Wealth Management, and Insurance - Key differentiators from standard Salesforce CRM - Core capabilities of Financial Services Cloud |
| Topic 5: Analytics and Reporting | 12% | - Key metrics for financial advisors - Custom reporting requirements - Financial Services Cloud reports and dashboards |
| Topic 6: Data Model and Architecture | 18% | - Individual and Household data model - Relationship mapping between accounts and contacts - Financial Account and Financial Holding objects - Custom objects for financial products |
| Topic 7: Client Management | 15% | - Client profiling and segmentation - Relationship types and hierarchy - Household management - Client lifecycle management |
Salesforce Financial Services Cloud Accredited Professional Sample Questions:
Question 1
What is a key step in identifying different business processes and outlining encompassing system flows based on the existing environment when setting up Salesforce Financial Services Cloud (FSC)?
A. Importing the customer's existing data into Salesforce FSC without any modifications
B. Conducting a gap analysis between the customer's current processes and SalesforceFSC capabilities
C. Implementing a generic, one-size-fits-all solution for all customers
D. Creating a new Salesforce instance from scratch for the customer
Question 2
What steps does the SalesforceAdministrator have to take to create a new Business Milestone Type?
A. Find Business Milestone using the Object Manager and add a new picklist value on the Milestone Type Field
B. In the Lightning Page Editor add the new Milestone Type to the Life Events & Business Milestones Lightning component
C. In the Object Manager go to the Business Milestone object and create a new field using the name of the new milestone.
D. Find Person Life Event using the Object Manager and add a new picklist value on the Milestone Type Field.
Question 3
What are the three building blocks of Flow Orchestration?
A. Processes
B. Blocks
C. Stages
D. Steps
E. Work Items
Question 4
A financial services company would like its users to be able to relate two business accounts. Whatshould the administrator configure to meet the requirement?
A. Create a new Contact Reciprocal Role for the required value.
B. Create a new Account Reciprocal Role for the required value.
C. Update the Role picklist on the Account-(?ontact Relationship object with new value.
D. Update the Role picklist on the Account-Account Relationship object with new value.
Question 5
The Compliant Data Sharing (CDS) feature lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulations and company policies.
Which three things should be considered when implementing CDS in Financial Services Cloud (FSC)?
A. CDS can only be applied to FSC objects and Account and Opportunity objects.
B. CDS in FSC allows record owners to grant access to their records to other FSC users.
C. To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model.
D. To disable CDS for an object, any Participant Roles associated with that object must be deleted first.
E. Users above the record owner in the Role Hierarchy and non-record owners with Edit access granted through CDS have the same ability/access as record owners,
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: C,D,E | Question 4 Answer: D | Question 5 Answer: A,B,C |

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