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Salesforce Certified Slack Administrator Sample Questions:

1. What is a way to determine if an external person outside of your organization also uses Slack?

A) Invite them to a Slack Connect channel first to verify whether or not they use Slack.
B) Search for the person's email in the "People" section of your sidebar.
C) Search for the person's email in the "Slack Connect" section of your sidebar.
D) Ask your Workspace Primary Owner if they can confirm if the person uses Slack.

2. Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

A) The number of messages posted in the #help-hr triage channel over the past 30 days
B) Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
C) The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
D) The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages

3. You're a Workspace Owner for a financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
Which file retention setting should you enable for your workspace?
(Select the best answer.)

A) Keep all files, including deleted files, for a set number of days
B) Keep all files, including deleted files
C) Keep all files, only for a set number of days
D) Keep all files
E) Keep all files, including all file versions

4. You're the Primary Owner of your company's Slack Enterprise Grid org, managing a specific workspace.
What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?

A) Org Admin
B) Workspace Admin
C) Workspace Owner
D) Roles Admin

5. In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

A) You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.
B) Your environmental services company plans to launch Slack to all employees in a single day and sunset its former communication platform.
C) Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.
D) Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.
E) You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.

Solutions: