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Salesforce Certified Slack Consultant Sample Questions:

1. Your client has placed you in charge of enabling their 4000 users on Slack basics. After delivering live training, you receive a handful of questions about Slack notifications in the #slack-training channel.
What is the best approach to providing a direct response to users?

A) Send a direct message (DM) to each user with the answer and encourage everyone to ask you for more info directly.
B) Copy and paste the text of the help center into your training channel and pin the post.
C) Post answers to the questions in the #slack-help channel with an @here mention.
D) Share a link to the relevant Slack Help center article in the #slack-training channel and mention the users who asked questions.

2. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Multi-workspace public channel
B) Org-wide default channel, required
C) Org-wide channel, required
D) Org-wide default channel, optional

3. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
B) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.
C) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
D) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.

4. You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A) Org Admins and Org Owners
B) Org Owners only
C) Workspace Admins and Workspace Owners
D) Org Admins only

5. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
B) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
C) EKM is an add-on product that needs to be purchased and then configured with support from Slack.

Solutions: