Exam Code: CIS-RC
Exam Name: Certified Implementation Specialist - Risk and Compliance
Certification Provider: ServiceNow
Corresponding Certification: Risk and Compliance
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ServiceNow CIS-RC Exam Syllabus Topics:

SectionWeightObjectives
Entity Scoping25%- Entity Framework
  • 1. Scoping and Hierarchies
  • 2. Entity Profiles
  • 3. Entity Types
  • 4. Entity Classes
Risk Management Implementation15%- Risk Framework
  • 1. Risk Statements
  • 2. Risk Monitoring
  • 3. Risk Response
  • 4. Risk Identification
Audit Management Implementation5%- Audit Processes
  • 1. Findings and Remediation
  • 2. Audit Planning
  • 3. Audit Engagements
GRC Overview10%- Integrated Risk Management Overview
  • 1. Policy and Compliance Management
  • 2. Risk Management Concepts
  • 3. Audit Management
Implementation Planning5%- Project Planning
  • 1. Best Practices
  • 2. Implementation Strategy
Policy and Compliance Implementation25%- Policy Management
  • 1. Authority Documents
  • 2. Policy Lifecycle
  • 3. Control Objectives
  • 4. Compliance Testing
Risk Assessment Approaches15%- Risk Assessment
  • 1. Assessment Methodologies
  • 2. Advanced Risk Assessment
  • 3. Classic Risk Assessment

ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:

1. Which role is not part of ServiceNow GRC?

A) Risk User
B) Risk Manager
C) Risk Developer
D) Risk Reader


2. Control indicators may be triggered or scheduled in which state?

A) Attest
B) Retired
C) Review
D) Monitor
E) Draft


3. What would you leverage in order to provide users with an alternate user experience to view policies, create policy exceptions, and search for controls?

A) Access Portal
B) Help Desk Portal
C) Service Portal
D) Catalog Portal


4. What are some characteristics of the ServiceNow Store? (Choose four.)

A) Some applications are certified by ServiceNow
B) All applications are certified by ServiceNow
C) Applications are built om the ServiceNow platform
D) Applications may be developed by ServiceNow Technology Partners
E) It houses both paid and free applications and integrations
F) Applications are certified by other developers


5. Which of the following statements correctly describe the risk management lifecycle process?

A) Identify and Plan, Review, Assess, Control
B) Access, Identify and Plan, Control, Review
C) Identify and Plan, Assess, Control, Review
D) Control, Review, Assess, Identify and Plan


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: A,C,D,E
Question # 5
Answer: B

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