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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Questionnaire Management | 20% | - Configure questionnaire workflows - Assign questionnaires to third parties - Create and manage questionnaires - Build questionnaires using sections and questions |
| Remediation and Monitoring | 15% | - Generate risk dashboards and reports - Create and track remediation tasks - Configure monitoring workflows - Implement due diligence processes |
| Application Configuration | 25% | - Configure questionnaire templates - Configure third-party types and categories - Configure risk assessment templates - Configure TPRM foundational elements |
| Third-party Management | 20% | - Configure SLA requirements - Manage third-party registry - Implement third-party lifecycle management - Track third-party relationships and tiers |
| Risk Assessment and Scoring | 20% | - Configure risk calculation models - Define risk thresholds and matrices - Implement inherent and residual risk scoring - Automate risk scoring workflows |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
What challenge might an organization face when integrating third-party technical systems with its own?
Response:
- A. Ensuring seamless communication across different technical platforms
- B. Managing the public relations impact of the integration
- C. Aligning the third party,s financial goals with the organization,s
- D. Achieving complete alignment of branding strategies
Correct Answer: D 🗳️
In Third-party Risk Issue Configuration, what is crucial for effectively tracking and resolving issues?
Response:
- A. Limiting issue reporting to senior management only
- B. Assigning a unique color code to each issue type
- C. Using only automated systems for issue detection
- D. Developing a clear categorization and prioritization system for issues
Correct Answer: B 🗳️
Effective Approval and Workflow Process Changes should result in:
Response:
- A. Decreased communication between departments
- B. Longer processing times for risk management activities
- C. More streamlined and efficient risk management processes
- D. Increased manual intervention in workflows
Correct Answer: C 🗳️
Tiering third parties based on risk and criticality aids in:
Response:
- A. Eliminating the need for security scoring
- B. Focusing risk management efforts where they are most needed
- C. Simplifying contract negotiations
- D. Reducing the number of third-party vendors
Correct Answer: B 🗳️
What is the impact of failing to conduct thorough technical assessments in Third-party Risk Management?
Response:
- A. Increased operational efficiency
- B. Enhanced third-party relationships
- C. Higher risk of security breaches and compliance violations
- D. Improved financial performance
Correct Answer: C 🗳️
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