Exam Code: MB2-717
Exam Name: Microsoft Dynamics 365 for Sales (MB2-717日本語版)
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Microsoft Dynamics 365 for Sales Exam Certification Details:

Exam CodeMB2-717
Exam NameMicrosoft Certified Solutions Expert (MCSE) - Business Applications
Sample QuestionsMicrosoft Dynamics 365 for Sales Sample Questions
Duration120 mins
Schedule ExamPearson VUE
Number of Questions45-55
Exam Price$165 (USD)
Books / Training81055: Relationship Management in Microsoft Dynamics 365 for Sales
81056: Sales Management in Microsoft Dynamics 365
81066: Introduction to Microsoft Dynamics 365
Passing Score700 / 1000

Microsoft Dynamics 365 for Sales MB2-717 Exam

Microsoft Dynamics 365 for Sales MB2-717 Exam which is related to Microsoft Specialist Certification. This MB2-717 exam validates the ability to create and maintain a current customer base organizational structure manage the sales process from lead generation through quote, order and invoice creation. It also tests your ability to identify and define the functional areas of Dynamic 365 sales and analyze individual and organizational progress by creating goals hierarchies. Sales Managers, Project Managers, Sales and Marketing Professionals usually hold or pursue this certification and you can expect the same job roles after completion of this certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx

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What is the duration of the MB2-717 Exam

  • Number of Questions: 45-60
  • Length of Examination: 150 minutes
  • Format: Multiple choices, multiple answers
  • Passing Score: 700/1000

Microsoft MB2-717日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Create a Customer Organizational Structure20-25%- Manage customer communication
  • 1. Generate and track leads
  • 2. Create and manage social engagement sources
- Manage sales literature and competitors
  • 1. Track and analyze competitors
  • 2. Maintain sales literature repositories
- Manage customer records
  • 1. Manage accounts, contacts, and customers
  • 2. Create and maintain customer organizational structures
- Manage the sales process
  • 1. Create and maintain sales transactional records
  • 2. Track sales progression from lead to invoice
Topic 2: Manage Relationship and Sales Analysis10-15%- Manage sales analysis tools
  • 1. Export and analyze data with Excel
  • 2. Use Advanced Find and reports
- Manage relationship analysis
  • 1. Use Relationship Assistant
  • 2. Create actionable and productivity cards
- Manage relationship intelligence
  • 1. Configure Relationship Insights
  • 2. Track interactions and sales communications
- Integrate email with Dynamics 365 Sales
  • 1. Use Email Engagement and Auto Capture
  • 2. Track email interactions
Topic 3: Manage Leads and Opportunities15-20%- Utilize opportunity functionality
  • 1. Manage opportunity relationships and activities
  • 2. Close opportunities as won or lost
- Manage leads
  • 1. Reactivate or disqualify leads
  • 2. Track leads through the qualification process
- Identify and manage opportunities
  • 1. Manage opportunity records and statuses
  • 2. Create and assign opportunities
- Manage opportunity relationships
  • 1. Analyze lost opportunities
  • 2. Use opportunity views and reporting
Topic 4: Improve Sales Performance15-20%- Manage visual tools with Sales Analysis
  • 1. Create dashboards and charts
  • 2. Use templates and reporting tools
- Manage goals
  • 1. Track progress using goal hierarchies
  • 2. Create measurable goals and metrics
Topic 5: Manage the Sale Process25-30%- Manage product relationships
  • 1. Configure related products
  • 2. Manage product hierarchies and properties
- Manage products by using the Product Catalog
  • 1. Manage products, families, and bundles
  • 2. Maintain price lists and discount lists
- Manage business process flows
  • 1. Configure business process stages
  • 2. Manage territories and currencies
- Manage sales transactional records
  • 1. Create and manage orders and invoices
  • 2. Create and manage quotes

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