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SAP C-C4HFSM-91 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Service Performance | - Service optimization and insights - Reporting and KPIs in field service |
| Topic 2: Field Service Management Overview | - SAP Field Service Management concepts and architecture - Core business processes in field service |
| Topic 3: Mobile Field Execution | - Service order execution and reporting - Mobile app usage and technician workflows |
| Topic 4: Planning and Dispatching | - Dispatching and workforce optimization - Resource planning and scheduling |
| Topic 5: Integration and Configuration | - Integration with SAP S/4HANA and C/4HANA components - System configuration and setup basics |
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. You want to create a new smart form. Which fields can you define? Choose the correct answer.
A) Name, Description, Revision, Type
B) Description, Revision, Type, Tag
C) Description, Category, Revision, Tag
D) Name, Description, Category, Labels
2. Which customizations are possible with the screen configuration feature? Choose Three correct answers.
A) Can only be defined for mobile screens
B) Can be used for field validation expressions
C) Able to display custom translations
D) Used to display, hide, sort and group fields.
E) Can define colour coding
3. Your customer needs a checklist where an element repeats itself. What checklist element is used to create such functionality? Choose the correct answer.
A) Table element (with unlimited rows)
B) Attachment element (with multi-attachment activated)
C) Series element
4. Which Checklist-Elements are available in Coresystems Field Service Solution? Choose Three correct answers.
A) Text input
B) Table
C) Description
D) Checkbox
E) PDF
5. Your customer wants to apply his Corporate Identity on every Cloud Report. What tasks have to be done? Choose the correct answer.
A) You need to download the cloud reporting Jasper Soft Studio software and adjust the cloud reports
B) Cloud reports are not adjustable
C) You need to order individual reports at Core systems
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D,E | Question # 3 Answer: C | Question # 4 Answer: A,B,D | Question # 5 Answer: A |
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