[Sep-2021] Updated SAP Certified Application Associate C-C4HFSM-91 Exam Questions BUNDLE PACK
Master The SAP Content C-C4HFSM-91 EXAM DUMPS WITH GUARANTEED SUCCESS!
NEW QUESTION 21
Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management Solution? Choose Two correct answer.
- A. Sophisticated cloud firewall
- B. Hardware redundancy control
- C. Outage protection
- D. SSL- encrypted cloud communication
Answer: A,D
NEW QUESTION 22
If I want to build my own dashboard chart in the Analytics and Reporting module, how can I create my data query? Choose the correct answer.
- A. Use the Query API
- B. Use MS SQL
- C. Use CCQL
- D. Use ERP API
Answer: B
NEW QUESTION 23
As a technician, I need to buy material in addition to what I can use from stock. How is this requirement solved in the mobile application? Choose the correct answer.
- A. You need to enter a sales order on the mobile
- B. You need to call your back office for such types of material
- C. You need to enter a purchase order on the mobile
Answer: C
NEW QUESTION 24
Which customizations are possible with the screen configuration feature? Choose Three correct answers.
- A. Can only be defined for mobile screens
- B. Can define colour coding
- C. Able to display custom translations
- D. Can be used for field validation expressions
- E. Used to display, hide, sort and group fields.
Answer: B,D,E
NEW QUESTION 25
Which Checklist-elements are available in Coresystems Field Service Solution? Choose Three correct answers.
- A. iSignature
- B. File Library
- C. Picker
- D. Formula
- E. Status
Answer: A,C,E
NEW QUESTION 26
Data transmission to and from the cloud is encrypted through SSL. Determine whether this statement is True or False.
- A. True
- B. False
Answer: A
NEW QUESTION 27
How do I resolve ERP synchronization errors? Choose Three correct answers.
- A. After identifying the problem and checking the ERP system, resolve the issues in the System Monitoring app.
- B. After identifying the problem and checking the ERP system, resolve the issues in the Administration app.
- C. Go to the Administration app and resolve the issues there.
- D. First identify the problem and whether you need to correct something in the ERP.
- E. In the System Monitoring app you will have an overview of the ERP errors. and the possibility of re- sending or reverting transactions.
Answer: A,B,D
NEW QUESTION 28
What options does a technician have to record travel time against an activity in the SAP Service Management module app? Choose Three correct answers.
- A. From the activity record after the workflow step is set to Finished
- B. From the Home page menu by creating a manual entry
- C. From the activity menu by creating a manual entry
- D. From the Equipment menu after checkout
- E. From the Efforts menu by selecting the Activity object type
Answer: C,D,E
NEW QUESTION 29
What does a report template contain? Choose Three correct answer.
- A. Output templates
- B. Images
- C. Integration files
- D. Translation files
- E. Style files
Answer: B,D,E
NEW QUESTION 30
What are some of the SAP Field Service Management Crowd Service capabilities? Choose Three correct answers.
- A. Crowd workers can reschedule assignments within a set time frame
- B. Crowd workers can accept or reject assignments within a set time frame
- C. Intelligent scheduling to determine the best qualified technician
- D. Configurable onboarding platform to invite partners
- E. Automatic determination of activity effort and materials consumed
Answer: B,C,D
NEW QUESTION 31
Which answers are correct in regards to work shifts? Choose Three correct answers.
- A. Only internal employees can have work shifts
- B. I can define a work shift pattern for a group of people
- C. Each technician can have only one work me pattern
- D. Work shifts are defined at the company level and apply to all technicians Atfi CI.
- E. Work shifts are visible in the workforce management planning board
Answer: B,C,E
NEW QUESTION 32
As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.
- A. Missing skills
- B. Booked assignments
- C. Work time pattern
- D. Availability status
Answer: A,D
NEW QUESTION 33
Where and how do I create filters for the service calls of my company? Choose the correct answer.
- A. You need to create these filters in Administration.
- B. All of the Above
- C. In Workforce Management, you can create new filters for your service calls-queue.
- D. You need to create these filters in the ERP backend system.
Answer: C
NEW QUESTION 34
The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.
- A. By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
- B. The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not
- C. The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
- D. The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
- E. You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.
Answer: A,C,D,E
NEW QUESTION 35
How are labels used within the smart forms and Feedback module? Choose the correct answer.
- A. To act as a reference for generating a smart form report
- B. To filter the list of smart forms
- C. To identify the elements in the smart form
- D. To add a label to be to be used as reference by the field engineer
Answer: B
NEW QUESTION 36
How Do I notify a technician that he has received a new job? Choose Two correct answers.
- A. I can setup a business rule in the Administration app that automatically sends an e-mail to the technician when a job is released to them.
- B. I can change a company setting which enables Device Notifications
- C. I cannot notify my technician automatically with SAP FSM.
Answer: A,B
NEW QUESTION 37
Your customer wants to apply his Corporate Identity on every Cloud Report. What tasks have to be done? Choose the correct answer.
- A. Cloud reports are not adjustable
- B. You need to order individual reports at Core systems
- C. You need to download the cloud reporting Jasper Soft Studio software and adjust the cloud reports
Answer: C
NEW QUESTION 38
What are the some of the available options to create dashboard reports? Choose Two correct answers.
- A. Import queries
- B. Use pre-assembled queries.
- C. Use pre-assembled reports.
- D. Import report templates.
Answer: B,C
NEW QUESTION 39
What is a DTO? Choose the correct answer.
- A. A data transfer object in the Core systems cloud
- B. An upload tool to send data from Excel to the cloud
- C. A date/time object
Answer: A
NEW QUESTION 40
Everytime you change the permission group. the mobile device will delete all data and trigger a full sync.
Determine whether this statement is True or False.
- A. True
- B. False
Answer: A
NEW QUESTION 41
In which steps of the end-to-end service process does SAP Management contribute to the overall customer experience? Choose Two correct answers.
- A. Parts logistics
- B. Customer feedback management
- C. Mobile field service execution
- D. Workforce management
Answer: B,C
NEW QUESTION 42
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