Exam Code: 7004.1
Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: System Administration & Configuration25%- Element Manager & System Manager
  • 1. User and device provisioning
    • 2. Dialing plans and routing configuration
      - Feature Implementation
      • 1. Integration with Avaya Aura
        • 2. Call processing and services
          Topic 2: Security & System Management10%- Access Control & Security
          • 1. User rights and authentication
            • 2. Security best practices
              Topic 3: Maintenance & Monitoring25%- Routine Maintenance
              • 1. Backup and restore procedures
                • 2. Software upgrades and patches
                  - System Monitoring & Alarms
                  • 1. Performance monitoring tools
                    • 2. Log analysis and alarm handling
                      Topic 4: Troubleshooting & Fault Resolution20%- Common Fault Isolation
                      • 1. Call routing and signaling problems
                        • 2. Hardware and media gateway issues
                          - Diagnostic Tools
                          • 1. Network and protocol troubleshooting
                            • 2. Trace commands and system utilities
                              Topic 5: System Architecture & Components20%- IP Peer Networking
                              • 1. Network Routing Service (NRS)
                                • 2. IP Peer configuration and protocols
                                  - CS 1000 Hardware and Software Architecture
                                  • 1. CS 1000E and CS 1000M platforms
                                    • 2. System components and redundancy

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      1. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

                                      A) Locate or configure a Superloop for PCA
                                      B) Enable the PCA feature for the customer
                                      C) Configure Flexible feature codes for PCA control
                                      D) Configure the telephone parameters to support PCA


                                      2. A customer is using Zone Based Dialing in their Networked Communication Server 1000 systems. Which prompt has been added to the telephone configuration overlays to allow IP telephones to be configured for this?

                                      A) the DIA1__PLAN prompt (Type Of dialing plan for DN/CLID display)
                                      B) the NZON prompt (Numbering Zone)
                                      C) the NUMZONE prompt (Number of the Numbering Zone)
                                      D) the NZDES prompt (Numbering Zone Designator)


                                      3. A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. Their sales department is expanding and you have been asked to add Ave new telephones with the same capabilities as the existing telephones in the department.
                                      Which programming command should you use to complete this task?

                                      A) Copy from DN
                                      B) Move to DN
                                      C) Move from TN
                                      D) Copy from TN


                                      4. You are implementing IP Peer Networking in a Communication Server 1000 network. For correct call routing, the digits dialed by users must be manipulated to conform to the dialing requirements of the trunk. Which statement describes a property of digit manipulation?

                                      A) It is only available on branch offices
                                      B) It has the ability to delete and insert leading digits
                                      C) Programming is shared across all network common trunks
                                      D) It uses 64 tables for digit replacement


                                      5. You have just created 10 new 1140E IP DeskPhone for your customer using Element Manager. Using accessing Subscriber Manger to assign the users to those newly created telephones, you notice that the telephones do not appear in Subscribe Manager database.
                                      Which Subscriber Manager synchronization mechanism updates the Subscribe Manger database with the Communication Server 1000 Element Manger database?

                                      A) Synchronize Accounts
                                      B) Synchronize Job
                                      C) Synchronize Subscribers
                                      D) Synchronize Locations


                                      Solutions:

                                      Question # 1
                                      Answer: B
                                      Question # 2
                                      Answer: C
                                      Question # 3
                                      Answer: D
                                      Question # 4
                                      Answer: B
                                      Question # 5
                                      Answer: A

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