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Cisco 646-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Proposition & Benefits | 20% | - Operational simplification and ROI - Alignment with business needs - Integration with existing infrastructure |
| Topic 2: Business Value of Converged Solutions | 20% | - Define converged communications solutions - Benefits and market trends of convergence |
| Topic 3: IP Communications Express Solution Overview | 25% | - Features of CME, Unity Express, and endpoints - Positioning of IPCE products - CallManager Express vs CallManager |
| Topic 4: Solution Recommendation & Sales Support | 15% | - Recommend appropriate Cisco solutions - Use Cisco sales resources - Build business case and competitive advantage |
| Topic 5: Customer Requirements Analysis | 20% | - Address customer objections - Qualify sales opportunities - Identify business drivers and pain points - Assess PSTN and network requirements |
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