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IBM A2010-577 Exam Syllabus Topics:

SectionObjectives
IBM Tivoli Endpoint Manager Overview- Core concepts of endpoint management
  • 1. Agent and server communication model
    • 2. TEM architecture and components
      Installation and Configuration- Basic configuration tasks
      • 1. User roles and access setup
        • 2. Initial system configuration
          - Server and component installation
          • 1. TEM server setup process
            • 2. Console and agent deployment
              Endpoint Management Operations- Policy and action management
              • 1. Creating and managing actions
                • 2. Policy lifecycle management
                  - Patch and software deployment
                  • 1. Software distribution methods
                    • 2. Patch management workflow
                      Monitoring and Troubleshooting- System monitoring and reporting
                      • 1. Event and log analysis
                        • 2. Endpoint compliance monitoring
                          - Issue diagnosis
                          • 1. Performance issue resolution
                            • 2. Agent connectivity troubleshooting
                              Implementation Planning- Deployment planning and prerequisites
                              • 1. Database and environment preparation
                                • 2. System and infrastructure requirements

                                  IBM Assess: IBM Tivoli Endpoint Manager V8.2 Implementation Sample Questions:

                                  Question 1

                                  A customer's IBM Tivoli Endpoint Manager (TEM) implementation has 5300 Windows endpoints. While connected to the TEM Console as a master operator it is observed that that 0 of 0 endpoints are relevant for all content in the Patches for Windows site. What caused this scenario?

                                  A. No computers were subscribed to the site.
                                  B. The Lifecycle Management license has not been purchased.
                                  C. The Deployment Health Check has not been run.
                                  D. Baselines have not yet been saved.


                                  Question 2

                                  Which account should a remote console operator use to access the IBM Tivoli Endpoint Manager (TEM) Console?

                                  A. SQL Server Admin credentials
                                  B. TEM Masthead and password
                                  C. TEM Private Key and password
                                  D. LDAP/AD Domain credentials


                                  Question 3

                                  Which file(s) does an IBM Tivoli Endpoint Manager (TEM) client need to download as part of an action to migrate from one TEM server to another?

                                  A. License certificate of the new TEM server only
                                  B. Action Site Masthead of the new TEM server only
                                  C. License certificate of the old TEM server and license certificate of the new TEM server
                                  D. New TEM server master operator private key files


                                  Question 4

                                  BES FillDB can occasionally get backed up. One common cause is all IBM Tivoli Endpoint Manager (TEM) clients send a full report at the same time which overwhelms BES FillDB with more data than it can process in a timely fashion. Which statement describes an action that would cause this scenario to occur?

                                  A. A TEM operator activated an analysis in the middle of the day.
                                  B. The BES FillDB service account is in a locked-out state.
                                  C. A TEM operator deployed a large baseline to all computers.
                                  D. A TEM operator initiated a force refresh action to all computers.


                                  Question 5

                                  Taking action on the task BES Client Setting: Enable Debug Logging will create a log file. Where does that log file get created?

                                  A. \BigFix EnterpriseVBES Client\besclientdebug.log
                                  B. \windows\temp\besclientdebug.log
                                  C. \BigFixEnterprise\BESCIient\_BESData\_Global\Logs\besclientdebug.log
                                  D. \BigFix Enterprise\BES Relay\wwwrootbes\besclientdebug.log


                                  Solutions:

                                  Question 1
                                  Answer: A
                                  Question 2
                                  Answer: D
                                  Question 3
                                  Answer: B
                                  Question 4
                                  Answer: D
                                  Question 5
                                  Answer: A

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