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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Positioning & Competitive Differentiation | 20% | - Technical and delivery assessment process - Value proposition and customer pain points - Compare against competitor solutions - Financing and acquisition options |
| Topic 2: IBM Storage Portfolio and Solutions Overview | 25% | - Tape and archive solutions - Data protection and continuity offerings - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Enterprise disk systems (DS8000, Storwize, XIV) |
| Topic 3: Customer Needs Analysis & Solution Design | 30% | - Capacity planning and performance considerations - TCO and ROI analysis - Match workloads to storage architectures - Assess business and technical requirements |
| Topic 4: Product Features, Benefits & Use Cases | 25% | - Functionality and differentiation of key products - Integration with cloud and hybrid environments - Data reduction technologies - High availability and replication options |
IBM Enterprise Storage Sales V4 Sample Questions:
1. An IBM i customer is interested in an all-flash solution to help with performance and latency in its environment.
Whichadvantagedoes the FlashSystem V840 have overtheother flash solutions in this environment?
A) Support for VIOS
B) Compression
C) Native i support
D) Deduplication
2. A customer is designing a disaster recovery solution including storage based replication. The customer wants to implement a new IBM Spectrum Virtualize to handle the replication but is concerned about WAN optimization.
Which advantage of IBM Spectrum Virtualize will help with concern?
A) IBM SANSlide
B) Global Mirror
C) Two active links
D) Replication Layer
3. A customer currently has a XIV Gen2 system and is complaining about the performance for its business analytics.
Which feature of the Gen3 XIV should improve this workload?
A) Self-encryptingdrives
B) Hyper-Scale Mobility
C) Flash cache
D) 4 TB drives
4. A new customer to the TS3500 wants to know if the TS3500 they recently purchased has a three-year 9x5 warranty.
What is the correct answer to give the customer?
A) One year, 9x5 is the standard warranty.
B) Three years, 9x5 is the standard warranty.
C) One year, 7x24 is the standard warranty.
D) Three years, 7x24 is the standard warranty.
5. A customer asks you if IBM has a self-service cloud provisioning solution.
Which solution should you recommend?
A) IBM SmartCloud Storage Access
B) IBM Spectrum Protect
C) OpenStack
D) Elastic Storage
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
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