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Oracle B2B Service 2021 Implementation Essentials Sample Questions:

1. Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Whichoption allows the customer to address the problem, so that all users can get articles in their native language?

A) Enable new locales for the languages to be used and provision designated users to translate the articles.
B) Deploy the Auto-Translate option on existing articles andturn on the "auto-Translate new articles" feature.
C) Modify the original base locales of the articles to match the target language.
D) Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.

2. Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.
Which of the following is causing this behavior?

A) The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.
B) The batch job for recommendations has not been executed.
C) The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.
D) The profile CSO_ENABLE_SVC_KMHOME is set to Y.
E) The profile CSO_ENABLE_CATEGORY_FILTER is set to N.

3. If you want to disable the ability to delete activities for all users, what action should you perform?

A) Remove the "delete activities" role from all the users who have this role.
B) Remove the "delete activities" button from all pages used by the users who have this access.
C) Remove the users of the roles who have the "delete activities" access.
D) Remove the "delete activities" privilege from all the roles for users who have this access.

4. Oracle Engagement Cloud provides tools to add or modify which six types of entities?

A) Themes
B) Icons
C) Object workflow
D) Reports
E) Roles and privileges
F) Exports
G) Objects
H) Fields

5. What is the main function of the Data Security Policies?

A) defines the data a particular user can see and/or modify
B) defines the privileges and roles a particular user can have
C) defines the views or functionalities the user can access
D) defines the actions a particular user can do
E) defines the views the application can access

Solutions: