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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console. What should a consultant recommend to analyze adoption?

A) Create a custom report.
B) Open the Lightning Usage App.
C) Run the Salesforce Optimizer.

2. Cloud Kicks manages prospects for lead generation in a marketing application.
To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

A) All prospects
B) Qualified prospects
C) Contacted prospects

3. A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW.
What is causing these records to fail?

A) Updates to child records that have the same parent records are being processed simultaneously.
B) Contact records should be imported in the same batch as Account records.
C) An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.

4. Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management.
How is the converted currency amount calculation on opportunities determined?

A) The close date only when the opportunity stage is closed
B) The date the opportunity stage is closed regardless of the close date
C) The close date regardless of the opportunity stage

5. What is a consideration when enabling Multiple Currencies?

A) Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.
B) If any issues arise during implementation, Multiple Currencies can be disabled.
C) When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

Solutions: