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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication and Team Dynamics | - Interpersonal and organizational communication - Conflict resolution strategies - Group development and team effectiveness |
| Organizational Culture and Change | - Organizational culture development and impact - Resistance to change and mitigation strategies - Change management models |
| Foundations of Organizational Behavior | - Organizational systems and structures - Individual vs group behavior in organizations - Introduction to organizational behavior principles |
| Ethics and Decision Making | - Ethical frameworks in organizations - Decision-making models - Corporate social responsibility |
| Motivation and Employee Behavior | - Incentives and rewards systems - Content and process motivation theories - Job satisfaction and performance |
| Leadership Theory and Practice | - Transformational vs transactional leadership - Leadership styles and effectiveness - Trait, behavioral, and contingency leadership theories |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
What is one of the six primary characteristics that define an organization's culture?
- A. Aggressiveness
- B. Adaptability
- C. Market orientation
- D. Political orientation
Correct Answer: A 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
What is a positive effect of a cohesive group?
Select one.
- A. Reducing group norm effect
- B. Improving group productivity
- C. Bringing heterogeneity to the process
- D. Promoting value flexibility
Correct Answer: B 🗳️
Which option defines organizational culture?
Choose 1 answer
- A. A shared system of meanings that is unique to the organization
- B. A diverse cultural subset working together to strengthen impact
- C. An organizational segmentation according to cultural background
- D. A human resources department program for recognizing diversity
Correct Answer: A 🗳️
What is one of the forces that plays a particularly important role in sustaining an organization's culture?
Choose 1 answer
- A. Individualized interaction
- B. Socialization process
- C. Educational level achieved by key employees
Correct Answer: B 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?
- A. Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation.
- B. Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.
- C. Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
- D. Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation.
Correct Answer: C 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
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