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Salesforce ADX-201E is an exam designed for new Salesforce administrators who want to learn more about the Lightning Experience. ADX-201E exam tests the understanding of the basic concepts of Salesforce administration, such as creating and managing users, data security, and customizing the platform to meet business needs. ADX-201E exam is ideal for individuals who are new to Salesforce administration and want to broaden their skills to include the Lightning Experience.
NEW QUESTION # 101
Which two permissions need to be enabled to set up entitlement management, including milestones, entitlement processes, and entitlement templates?
- A. Manage Milestones
- B. Manage Entitlements
- C. Customize Application
- D. Customize Entitlements
Answer: B,C
NEW QUESTION # 102
Which two requirements must be met for a user to view knowledge Articles within a Salesforce organization?
Check 2 answers.
- A. The user must be assigned a Salesforce Knowledge license.
- B. The user must have the manage articles permission on the profile.
- C. The user must have access to the articles tab.
- D. The user's profile must have the read permission for the at lease one article type.
Answer: C,D
NEW QUESTION # 103
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?
- A. Deployment the flow, with the Metadata API instead of Change Sets
- B. Include the active and prior inactive flow version in the Change Set.
- C. Activate the flow manually after deployment.
- D. Ensure there is an active flow version in the sandbox.
Answer: C
Explanation:
A flow is an automation tool that allows you to create processes that perform actions based on user input or record changes. A flow can be triggered by a user who launches it from a button, link, or Lightning page, or by the system when a record is created or updated. A flow has different versions that can be active or inactive. An active version is the one that runs when the flow is triggered, while an inactive version is the one that is saved but not running. When you deploy a flow to production with a change set, the flow version is deployed as inactive by default. This means that you need to activate the flow manually after deployment if you want it to run in production. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_distribute_changesets.htm&type=5
NEW QUESTION # 104
Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.
Which two options would meet this requirement?
Choose 2 answers
- A. Process Builder that calls Apex
- B. Process Builder that calls a workflow Rule
- C. Flow that calls a Process Builder
- D. Process Builder that calls a Flow
Answer: A,D
NEW QUESTION # 105
An administrator at AW Computing needs to limit access to Salesforce. Users should only be able to read on objects, but they should not be able to interact with the database in any way.
Which two options could the administrator use to accomplish this?
Choose 2 answers
- A. Edit the System Administrator Profile
- B. Assign the Standard User Profile
- C. Clone the Minimum Access User Profile
- D. Edit or Clone the Read Only Profile
Answer: C,D
NEW QUESTION # 106
Ursa Major Solar customers have two levels of support available based on their contracted services. Gold-level customers receive email and chat support with a 2-day response window. Platinum-level customers receive 24/7 phone and chat support with a 2-hour response window.
What should an administrator configure to ensure support agents respond within an appropriate service level?
- A. Omni-Channel
- B. Escalation Rules
- C. Assignment Rule
- D. Entitlement Process
Answer: B
NEW QUESTION # 107
How should an administrator ensure article managers use specified values for custom article fields?
- A. Create a formula field m the article.
- B. Create different record types for different requirements.
- C. Require a held on the page layout.
- D. Use field dependencies on record type
Answer: A
NEW QUESTION # 108
Whatarethesimilaritiesofcustomizableandcollaborativeforecasting? Choose two answers. * (1 Point)
- A. Quotas
- B. Territory management
- C. Monthly and Quarterly Forecasts
- D. Submit Forecast
Answer: A,C
NEW QUESTION # 109
AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.
how should an administrator meet these retirements?
- A. Create a flow to attach an entitlement to the asset upon purchase.
- B. Configure a flow to create a milestone co the asset upon purchase.
- C. Include a milestone to the product with a term of 365 days for phone support.
- D. Add an entitlement template to the pressure conduct for phone support.
Answer: A
Explanation:
An entitlement is a record that represents a customer's right to receive support or service based on the terms of a contract or agreement. An asset is a record that represents a product that a customer has purchased. To automatically provide phone support to customers who purchase photo editing software, the administrator can create a flow that attaches an entitlement to the asset upon purchase. The entitlement can have a term of 365 days and a service contract that specifies the phone support details. Reference: https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.assets_overview.htm&type=5
NEW QUESTION # 110
The administrator at Cloud Kicks is evaluating the capabilities of Schema Builder to create custom objects and custom fields. The administrator likes the user interface of the Schema Builder, as opposed to the new object and field wizards, but also notices some limitations.
What needs to be configured from the object manager instead of Schema Builder?
- A. Make available for Customer Postal.
- B. Enable field history tracking
- C. Add custom fields to the page layout.
- D. Allow Reports and Activities
Answer: B
Explanation:
Field history tracking is a feature that allows you to monitor changes to certain fields on an object and display them in a history related list. Field history tracking can help you audit data quality, compliance, or business processes. Field history tracking cannot be configured from Schema Builder, but it can be configured from Object Manager. In Object Manager, you can select an object and enable field history tracking from its settings page. Then, you can choose up to 20 fields per object to track and add the history related list to the page layout. Reference: https://help.salesforce.com/s/articleView?id=sf.tracking_field_history.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.schema_builder_overview.htm&type=5
NEW QUESTION # 111
Universal Containers wants to create a Job Application custom object related to a Job Posting custom object. They would also like a no-code solution to calculate the number of Job Applications for each Job Posting.
What type of field should an administrator create on the Job Application to enable this functionality?
- A. Roll-up Summary
- B. Master-Detail
- C. Formula
- D. Lookup
Answer: B
NEW QUESTION # 112
DreamHouse Realty wants to notify an assigned agent when an appointment Is booked on a custom object for one of their listed homes along with the total number of appointments booked so far. The administrator has configured a Roll-up Summary for the number of appointments as well as a flow to detect the creation of a new appointment and send the information to the agent.
What consideration about process automation should the administrator be aware of to ensure the right Information is delivered?
- A. Rows can only be triggered from the records created on standard objects.
- B. Only standard objects can be used with Roll-up Summary fields.
- C. Roll-up Summary calculations will prevent a Mow from being triggered.
- D. Roll-up Summary calculations run after processes and workflows.
Answer: D
Explanation:
Roll-up Summary calculations are performed after processes and workflows are executed, which means that any changes made by processes or workflows will not be reflected in the roll-up summary field until after the transaction is committed. This could cause inaccurate or outdated information to be delivered to the agent if the flow relies on the roll-up summary field value.
NEW QUESTION # 113
The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.
What is the recommended security setting to configure?
- A. Force logout on session timeout.
- B. Enforce login IP ranges on every request.
- C. Lock sessions to the domain in which they were first used.
- D. Require a high assurance session.
Answer: A
NEW QUESTION # 114
The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.
Whet should an administrator do before deploying the change set in production?
- A. Push the change set to another sandbox to restore from.
- B. Create the fields and update the page layouts In production.
- C. Request a new sandbox based on the sandbox where the changes were made.
- D. Make a new sandbox based on production to restore changes from.
Answer: A
Explanation:
change sets are tools that allow administrators to move customizations from one Salesforce org to another. However, change sets do not track dependencies or conflicts between components in different orgs, so administrators need to manually verify that all required components are included in the change set and that they do not overwrite existing customizations in the target org. To avoid losing changes in production due to deploying an incomplete or incorrect change set, administrators should push the change set to another sandbox first and test it there before deploying it to production. Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_best_practices.htm&type=5
NEW QUESTION # 115
When a sales rep at Northern Trail tiers to submit a discount request on an opportunity they receive an error:
Which two consideration would cause this error?
- A. The approval process is assigned to a queue.
- B. A validation rule prevents the field update
- C. The approval assigned in the process is inactive
- D. This field updated is on a cross-object.
Answer: B,C
NEW QUESTION # 116
A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.
- A. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
- B. Give the account owner Read access to both the Account and the Quota objects
- C. Account master-detail to secondary.
- D. Re-assign the Quota master-detail to the primary and the
Answer: D
NEW QUESTION # 117
Which of the following features is NOT unique to Salesforce Knowledge? * (1 Point)
- A. Article Types
- B. Categories
- C. Synonym Search
- D. Custom Page Layouts
Answer: D
NEW QUESTION # 118
AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.
What approach should the administrator take to automate the renewal process7
- A. Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
- B. Configure a flow that will create the renewal based on the closed-won date and opportunity line items.
- C. Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
- D. Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.
Answer: B
NEW QUESTION # 119
Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered. Which two tools should be used to determine the problem?
- A. System audit trail
- B. Workflow monitor
- C. Email log
- D. Debug logo
Answer: C,D
NEW QUESTION # 120
An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers
- A. Reduce the amount of objects per export.
- B. Unselect the recycle bin in the object export option.
- C. Request a backup file every 5 days.
- D. Deselect 'Include images, documents, and attachments' in the export.
- E. Keep deleted record counts to a minimum.
Answer: A,D,E
NEW QUESTION # 121
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