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ISACA COBIT-Design-and-Implementation Exam Syllabus Topics:
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NEW QUESTION # 27
A traditional brick-and-mortar company is planning to fast-track its growth by implementing an information and technology governance system to achieve enterprise goals. Which of the following is the KEY enabler of success in achieving the goals?
- A. Establishing applicable governance and management objectives
- B. Conducting stafftraining programs for performing IT-enabled processes
- C. Setting capability levels for key business processes
- D. Tailoringthe security policy according to the technology deployed
Answer: A
Explanation:
For a traditional brick-and-mortar company planning to fast-track its growth by implementing an information and technology governance system to achieve enterprise goals, establishing applicable governance and management objectives is the key enabler of success.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, EDM01 (Ensure Governance Framework Setting and Maintenance):This objective underscores the importance of defining clear governance and management objectives to guide the implementation and achieve enterprise goals.
* COBIT 2019 Implementation Guide, Chapter 4:This chapter discusses the importance of setting
* relevant and applicable governance and management objectives to align IT governance with business strategy and goals.
By establishing clear governance and management objectives, the company can ensure that its IT governance efforts are aligned with its strategic goals, driving growth and achieving desired outcomes.
NEW QUESTION # 28
Which of the following tools would be MOST useful for measuring and monitoring performance and the realization of benefits from an EGIT implementation program plan project?
- A. Project management software
- B. RACI chart
- C. Gantt chart
- D. IT balanced scorecard
Answer: D
Explanation:
The most useful tool for measuring and monitoring performance and the realization of benefits from an EGIT implementation program plan project is the IT balanced scorecard. The balanced scorecard provides a comprehensive view of performance across multiple dimensions, aligning IT objectives with business goals.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance and Conformance Monitoring):This objective discusses the use of balanced scorecards to monitor and measure performance effectively.
* COBIT 2019 Implementation Guide, Chapter 5:This chapter highlights the importance of performance measurement tools, including the IT balanced scorecard, for tracking progress and ensuring the realization of benefits from IT governance initiatives.
NEW QUESTION # 29
Which of the following describes the difference between the Risk Profile design factor and the I&T-Related Issues design factor?
- A. IT risk scenarios are more detailed and IT issues are more summarized and the organization can decide which one to use when designing its governance system
- B. IT risk scenarios have been described in more detail the COBIT 2019 Design Guide that IT issues in order to cover a wide range of potential risk
- C. IT issues describe potential events that could impact the organization in the future, whereas IT risk scenarios describe events or current situations affecting the organization.
- D. IT risk scenarios describe potential events that could impact the organization in the future, whereas IT issues describe events or current situations affecting the organization.
Answer: D
Explanation:
In COBIT 2019, the difference between the Risk Profile design factor and the I&T-Related Issues design factor is that IT risk scenarios describe potential events that could impact the organization in the future, while IT issues describe current events or situations affecting the organization.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Design Guide, Chapter 2:This chapter outlines the various design factors, including the risk profile and I&T-related issues, and explains their distinctions. Risk scenarios are used to anticipate and plan for future risks, while I&T-related issues address present challenges impacting the enterprise.
By distinguishing between future risks and current issues, enterprises can better plan and prioritize their governance and management activities to address both immediate and potential challenges.
NEW QUESTION # 30
Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?
- A. Define high-level improvement targets.
- B. Identify the business and governance drivers.
- C. Assign high-level roles and responsibilities.
- D. Establish urgency for the changes needed.
Answer: B
Explanation:
A key change enablement task that must be completed during the driver identification phase of an IT initiative is to identify the business and governance drivers. Understanding these drivers isessential for aligning IT initiatives with the strategic objectives and governance needs of the enterprise.
Identifying business and governance drivers involves understanding the fundamental factors that influence the direction and priorities of IT initiatives. These drivers include strategic goals, regulatory requirements, market conditions, and internal organizational needs.
COBIT 2019 Framework References:
* COBIT 2019 Design Guide, Chapter 2:Highlights the importance of identifying business and governance drivers as part of the design factors that influence the governance system.
* COBIT 2019 Implementation Guide, Chapter 4:Discusses the process of identifying and analyzing drivers to ensure that IT initiatives are aligned with enterprise goals.
By identifying these drivers, the enterprise can ensure that the IT initiative is aligned with its strategic and governance objectives, thereby facilitating successful change enablement.
NEW QUESTION # 31
When adapting the COBIT framework, one of the most critical factors to consider is ________ ?
- A. Risk frameworks
- B. Implementation costs
- C. Performance management
- D. Enterprise goals
Answer: D
Explanation:
When adapting the COBIT framework, one of the most critical factors to consider is enterprise goals. These goals drive the overall strategy and priorities of the governance and management system.
Enterprise goals are a cornerstone of the COBIT goals cascade, which translates stakeholder needs into specific, actionable governance and management objectives. Understanding and aligning with enterprise goals ensures that IT initiatives support the broader business strategy and deliver value.
COBIT 2019 Framework References:
* COBIT 2019 Framework: Introduction and Methodology, Chapter 5:Describes the goals cascade and the importance of aligning governance and management objectives with enterprise goals.
* COBIT 2019 Design Guide, Chapter 2:Emphasizes the need to consider enterprise goals when designing and implementing a governance system.
By focusing on enterprise goals, the enterprise can ensure that its IT governance framework is aligned with its strategic priorities, enhancing overall performance and value delivery.
NEW QUESTION # 32
In which of the following phases should long-term targets be adjusted based on experience?
- A. How do we get there?
- B. Did we get there?
- C. Where are we now?
- D. What needs to be done?
Answer: B
Explanation:
In the COBIT 2019 implementation lifecycle, the phase where long-term targets should be adjusted based on experience is the evaluation phase, known as "Did we get there?". This phase involves assessing the results of the implemented governance and management practices to determine if the objectives have been met and to identify areas for improvement.
Detailed Explanation with References:
* How do we get there? (Option A):
* This phase focuses on developing and executing the plan to achieve the governance objectives. It involves identifying the steps, resources, and timeline needed to reach the desired state. While important for planning, this phase is more about action and implementation rather than evaluation and adjustment of long-term targets.
* Where are we now? (Option B):
* This phase involves assessing the current state of the governance system, identifying gaps, and understanding the baseline. It provides the foundational information needed to plan improvements but does not involve adjusting long-term targets.
* What needs to be done? (Option C):
* This phase is concerned with identifying the specific actions and initiatives required to address the gaps and achieve the governance objectives. It involves planning and prioritizing activities but not the evaluation and adjustment of long-term targets based on experience.
* Did we get there? (Option D):
* In this phase, the enterprise evaluates the outcomes of the implemented governance system against the set objectives and targets. It involves assessing whether the desired goals were achieved and analyzing the effectiveness of the governance practices. Based on this evaluation, the organization can adjust long-term targets to better align with practical experience, new insights, and evolving business needs. This phase is critical for continuous improvement and ensuring that the governance system remains relevant and effective over time.
* According to the COBIT 2019 Implementation Guide, this phase includes reviewing performance metrics, stakeholder feedback, and lessons learned from the implementation process. These insights are then used to refine and adjust long-term targets to improve future performance and outcomes.
Conclusion:The correct answer isD. Did we get there?. This phase involves evaluating the results of the governance implementation, learning from the experience, and making necessary adjustments to long-term targets to ensure continuous improvement and alignment with the enterprise's goals.
References:
* ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
* ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
NEW QUESTION # 33
Which of the following functions would be responsible for executing a contract that retains independent legal consultants to review the level of regulatory compliance of a proposed IT solution?
- A. Legal office
- B. Procurement office
- C. Executive leadership team
- D. I&T security
Answer: A
Explanation:
The function responsible for executing a contract that retains independent legal consultants to review the level of regulatory compliance of a proposed IT solution is the Legal Office. This function ensures that all legal aspects, including compliance with regulations, are thoroughly reviewed and addressed.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, APO12 (Managed Risk):This objective highlights the role of the legal function in managing risk and compliance.
* COBIT 2019 Implementation Guide, Chapter 3:This chapter underscores the responsibilities of the legal office in ensuring that IT solutions comply with regulatory requirements.
The legal office is best positioned to manage contracts with legal consultants and ensure that the proposed IT solution adheres to all necessary legal and regulatory standards.
NEW QUESTION # 34
I&T-related issues, also called pain points:
- A. could be considered risks that have not yet materialized.
- B. are restricted to internally generated issues.
- C. could be considered risks that have materialized.
- D. are generally reported and tracked separately from risk management processes.
Answer: C
Explanation:
I&T-related issues, also called pain points, could be considered risks that have materialized. These issues represent current challenges and problems that the enterprise is facing, indicating that certain risks have already impacted the organization.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Design Guide, Chapter 2:This chapter explains that I&T-related issues or pain points are current problems that the enterprise needs to address, indicating that these risks have already materialized.
* COBIT 2019 Framework: Governance and Management Objectives, APO12 (Managed Risk):This objective emphasizes the importance of identifying and managing risks, including those that have already impacted the organization.
By recognizing that I&T-related issues are materialized risks, enterprises can focus on mitigating these issues and preventing future occurrences, ensuring better risk management and governance.
NEW QUESTION # 35
When tailoring a governance system using COBIT 2019 for a nonprofit enterprise seeking to improve IT service delivery, which of the following enterprise strategy design factors is MOST relevant?
- A. Cost
- B. Innovation
- C. Stability
- D. Growth
Answer: A
Explanation:
When tailoring a governance system using COBIT 2019 for a nonprofit enterprise seeking to improve IT service delivery, the most relevant enterprise strategy design factor is cost. Nonprofit organizations typically operate with limited budgets, making cost management a critical consideration.
For nonprofit enterprises, managing costs effectively is crucial to ensure that resources are used efficiently and that IT service delivery improvements are sustainable. Focusing on cost as a design factor helps to prioritize initiatives that provide the most value for the least expenditure.
COBIT 2019 Framework References:
* COBIT 2019 Design Guide, Chapter 2:Discusses the importance of considering cost as a design factor, especially for organizations with limited financial resources.
* COBIT 2019 Implementation Guide, Chapter 5:Provides guidance on optimizing costs while improving IT service delivery to ensure that governance objectives are met within budget constraints.
By focusing on cost, the nonprofit enterprise can tailor its governance system to achieve better IT service delivery while staying within financial limits, ensuring the efficient use of available resources.
NEW QUESTION # 36
A CEO of a domestic enterprise plans to expand its operations globally. The CEO has selected enterprise goals using the COBIT goals cascade and has tasked the CIO with tailoring COBIT as required. After selecting the relevant alignment goals, which of the following should be the CIOsNEXTpriority?
- A. Design factors
- B. Management activities
- C. Organizational structure
- D. Management objectives
Answer: A
Explanation:
In the COBIT 2019 framework, after selecting the relevant alignment goals, the CIO's next priority should be identifying and understanding the design factors. Design factors are crucial as they influence the tailoring of the governance system to align with the specific needs and context of the enterprise.
The COBIT 2019 Design Guide emphasizes that design factors impact the governance and management objectives and help in customizing the COBIT framework. The selection and analysis of design factors ensure that the governance system is practical and relevant to the enterprise's environment.
Design Factors in COBIT 2019 include:
* Enterprise Strategy:Different strategies (e.g., growth, innovation, cost leadership) require different governance approaches.
* Enterprise Goals:Aligning IT-related goals with overall enterprise goals.
* Risk Profile:Understanding the risk appetite and tolerance.
* I&T-Related Issues:Identifying issues specific to information and technology.
* Threat Landscape:Assessing external and internal threats.
* Compliance Requirements:Meeting legal, regulatory, and contractual obligations.
* Role of IT:Determining IT's role in the enterprise (e.g., support, factory, turnaround, strategic).
* Sourcing Model:Whether IT services are in-house, outsourced, or a combination.
* IT Implementation Methods:Traditional, agile, or hybrid methods used in IT initiatives.
* Technology Adoption Strategy:How quickly the enterprise adopts new technologies.
* Enterprise Size:The size of the enterprise can affect governance and management practices.
The process of tailoring COBIT involves:
* Analyzing Design Factors:Understanding and documenting the enterprise's design factors.
* Designing the Tailored Governance System:Based on the analyzed design factors, select and
* customize the governance and management objectives.
COBIT 2019 Implementation Guide References:
* COBIT 2019 Framework: Introduction and Methodology, Chapter 4.This chapter provides an overview of the COBIT goals cascade and the importance of aligning enterprise goals with IT-related goals.
* COBIT 2019 Design Guide, Chapter 2.This chapter describes design factors in detail and their role in tailoring the governance system.
* COBIT 2019 Implementation Guide, Chapter 3.This chapter outlines the steps for implementing a tailored COBIT governance system, emphasizing the importance of understanding and leveraging design factors.
Thus, the CIO should prioritize understanding the design factors to ensure the tailored COBIT governance system aligns with the enterprise's specific context and requirements. This approach ensures the governance system is both effective and efficient, addressing the unique challenges and opportunities of the enterprise.
NEW QUESTION # 37
Which of the following is an example of a specific focus area to which COBIT could be customized?
- A. Enterprise goals
- B. Information items
- C. Cybersecurity
- D. Capability levels
Answer: C
Explanation:
An example of a specific focus area to which COBIT could be customized is "cybersecurity." COBIT 2019 allows for customization to address specific governance and management needs, and cybersecurity is a critical area that often requires tailored governance practices.
COBIT 2019 includes the concept of focus areas, which are specific governance topics that require a tailored approach. Cybersecurity is a prime example of a focus area because it encompasses a range of activities and controls that need to be integrated into the overall governance framework.
Cybersecurity Focus Area in COBIT 2019:
* Tailoring Governance Practices:COBIT 2019 can be adapted to address specific cybersecurity needs, ensuring that the enterprise has robust policies, processes, and controls in place to protect its information assets.
* Aligning with Industry Standards:Customizing COBIT for cybersecurity helps align IT governance with industry standards such as ISO/IEC 27001, NIST Cybersecurity Framework, and others.
* Risk Management:Focused cybersecurity governance ensures that risks are identified, assessed, and mitigated effectively.
* Compliance:Helps ensure compliance with regulatory requirements related to cybersecurity, such as GDPR, CCPA, and others.
COBIT 2019 Framework References:
* COBIT 2019 Framework: Introduction and Methodology, Chapter 5:Discusses the concept of focus areas and how COBIT can be customized to address specific governance topics, including cybersecurity.
* COBIT 2019 Design Guide, Chapter 4:Provides guidance on how to tailor COBIT to specific focus areas, ensuring relevant and effective governance practices.
Customizing COBIT to focus on cybersecurity ensures that the enterprise can address specific security challenges, align with best practices, and maintain robust governance over its cybersecurity initiatives, making it the best choice among the given options.
NEW QUESTION # 38
What is a PRIMARY responsibility of the program management office during the planning phase that defines the initial program concept business case?
- A. Identifying success factors and a way to monitor progress
- B. Identifying business priorities and business strategy dependent on IT
- C. Providing advice regarding controls and potential risks
- D. Ensuring that both needs and business objectives are stated
Answer: D
Explanation:
The primary responsibility of the program management office (PMO) during the planning phase that defines the initial program concept business case is ensuring that both needs and business objectives are stated. This responsibility ensures that the program aligns with the enterprise's strategic goals and addresses specific business needs.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, BAI01 (Managed Programs):This objective emphasizes the role of the PMO in defining program requirements and business objectives during the planning phase.
* COBIT 2019 Implementation Guide, Chapter 3:This chapter outlines the responsibilities of the PMO in program planning, which includes articulating business needs and objectives to ensure alignment and clarity.
By clearly stating needs and business objectives, the PMO sets a solid foundation for the program, facilitating alignment with strategic goals and effective resource allocation.
NEW QUESTION # 39
At which stage of the EGIT implementation life cycle should the enterprise determine the impact of an improvement program on IT and the business and how to maintain the improvement momentum?
- A. When developing the EGIT implementation program plan
- B. When executing the EGIT implementation program plan
- C. When initiating an EGIT program
- D. When definingthe EGIT implementation road map
Answer: B
Explanation:
The COBIT 2019 framework outlines a structured approach to implementing Enterprise Governance of Information and Technology (EGIT). Understanding the impact of an improvement program on IT and the business, as well as maintaining the improvement momentum, is crucial during the execution stage of the EGIT implementation life cycle.
Detailed Explanation with References:
* Initiating an EGIT Program (Option A):
* At this initial stage, the focus is on understanding the current state, identifying stakeholders, and obtaining executive sponsorship. The primary activities involve setting objectives and scope rather than assessing impacts or maintaining momentum.
* Defining the EGIT Implementation Road Map (Option B):
* This stage involves planning the high-level steps and timeline for the EGIT implementation.
While this includes identifying key milestones and dependencies, it is not the primary phase for determining the impact or maintaining momentum.
* Developing the EGIT Implementation Program Plan (Option C):
* Developing the program plan involves detailing the specific actions, resources, and responsibilities needed to implement the EGIT. It sets the foundation for execution but focuses more on preparation and organization rather than assessing impact or maintaining momentum.
* Executing the EGIT Implementation Program Plan (Option D):
* During execution, the organization puts the plan into action. This is the stage where the actual improvements are implemented, and their impacts on IT and the business can be observed and assessed. Maintaining the improvement momentum becomes critical as the changes start to take effect. Continuous monitoring, managing resistance, addressing issues, and ensuring that the improvements are sustained are key activities during this phase.
Conclusion:The correct answer isD. When executing the EGIT implementation program plan. At this stage, the enterprise is actively implementing the changes, and it is crucial to determine the impact on IT and the business, as well as to maintain the improvement momentum to ensure the success and sustainability of the program.
References:
* ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
* ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
NEW QUESTION # 40
Which of the following would BEST enable the prioritization of governance objectives?
- A. Expected performance outcomes
- B. A matrixed scoring methodology
- C. The IT strategic plan
- D. The enterprises risk tolerance
Answer: B
Explanation:
In COBIT 2019, the prioritization of governance objectives is essential to ensure that the most critical aspects of IT governance receive the necessary focus and resources. A matrixed scoring methodology is considered the best enabler for prioritizing governance objectives because it provides a structured, systematic, and quantifiable approach to evaluating and ranking various governance objectives based on multiple criteria.
Detailed Explanation with References:
* IT Strategic Plan (Option A):
* The IT strategic plan outlines the strategic direction and objectives of IT within the organization.
While it provides guidance on long-term goals and initiatives, it does not offer a detailed mechanism for prioritizing specific governance objectives.
* Matrixed Scoring Methodology (Option B):
* A matrixed scoring methodology allows the organization to evaluate governance objectives against a set of predefined criteria such as strategic alignment, risk impact, resource availability, and expected benefits. This methodology helps in objectively assessing and comparing the importance and urgency of different governance objectives. By assigning scores to each criterion, organizations can create a prioritized list based on overall scores, ensuring that the most critical and impactful objectives are addressed first.
* This approach is comprehensive and takes into account multiple factors, providing a balanced and transparent means of prioritizing objectives. It enables decision-makers to justify their choices and ensures that prioritization is aligned with the organization's strategic goals and risk profile.
* Enterprise's Risk Tolerance (Option C):
* The enterprise's risk tolerance is an important factor in governance decisions, as it defines the level of risk the organization is willing to accept. However, while it influences prioritization, it is not a standalone methodology for prioritizing governance objectives. Risk tolerance must be considered within a broader context of criteria, which a matrixed scoring methodology can effectively encompass.
* Expected Performance Outcomes (Option D):
* Expected performance outcomes are crucial for evaluating the success of governance initiatives, but they do not provide a methodology for prioritizing objectives. They are one of the factors that can be included in a matrixed scoring methodology to assess the potential impact and value of each objective.
Conclusion:The correct answer isB. A matrixed scoring methodology. This method provides a robust, multi-criteria approach to prioritizing governance objectives, ensuring that decisions are made based on a balanced consideration of various relevant factors.
References:
* ISACA. COBIT 2019 Framework: Governance and Management Objectives. ISACA.
* ISACA. COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution.
ISACA.
NEW QUESTION # 41
When considering the IT implementation methods design factor, and the design factor value is agile, which of the following should be a management objective priority?
- A. Managed IT changes
- B. Managed risk
- C. Managed enterprise architecture
- D. Managed data (AP014)
Answer: A
Explanation:
When the IT implementation methods design factor value is agile, the management objective priority should be "Managed IT changes." Agile methodologies involve frequent changes and iterations, making effective change management crucial for success.
Agile methodologies emphasize flexibility, iterative development, and rapid response to change. As a result, managing IT changes becomes a priority to ensure that changes are systematically controlled, risks are mitigated, and alignment with business goals is maintained.
COBIT 2019 Framework References:
* COBIT 2019 Framework: Governance and Management Objectives, BAI06 Managed IT Changes:This objective focuses on managing all IT changes in a controlled manner, ensuring minimal disruption and alignment with business goals.
* COBIT 2019 Design Guide, Chapter 3:Discusses the importance of aligning management objectives with specific design factors, such as IT implementation methods like Agile.
By prioritizing "Managed IT changes," the enterprise can ensure that its agile implementation remains effective and aligned with overall governance objectives.
NEW QUESTION # 42
Who would be identified as an external stakeholder when soliciting feedback on a business case associated with a new system upgrade to satisfy new regulations?
- A. Staff utilizing the solution
- B. Implementation team
- C. IT audit committee
- D. Current IT service vendor
Answer: D
Explanation:
When soliciting feedback on a business case associated with a new system upgrade to satisfy new regulations, the current IT service vendor would be identified as an external stakeholder. External stakeholders are those outside the organization who can influence or be influenced by the outcomes of the project.
In the context of COBIT 2019, external stakeholders are those who are not part of the enterprise but have a vested interest in the success of IT initiatives. The current IT service vendor plays a critical role in providing feedback on the feasibility, implementation challenges, and potential impact of the new system upgrade.
COBIT 2019 Framework References:
* COBIT 2019 Implementation Guide, Chapter 7:Highlights the importance of engaging external stakeholders, including vendors, to gain valuable insights and feedback.
* COBIT 2019 Framework: Governance and Management Objectives:Emphasizes the need for stakeholder engagement, including both internal and external parties, to ensure comprehensive feedback and alignment with requirements.
Engaging the current IT service vendor as an external stakeholder ensures that all relevant perspectives are considered, enhancing the quality and feasibility of the business case.
NEW QUESTION # 43
Which of the following needs to be resolved when finalizing the initial governance design?
- A. Objectives exceeding enterprise appetite
- B. Misaligned enterprise and IT goals
- C. Conflicting inputs and priorities
- D. Budgeted versus actual resources
Answer: C
Explanation:
The initial governance design process involves gathering inputs from various stakeholders, including business units, IT, and external partners. These inputs can sometimes conflict, and it is crucial to resolve these conflicts to create a unified governance system that supports enterprise objectives.
Key Steps:
* Stakeholder Alignment:Ensuring that all stakeholders are on the same page regarding priorities and objectives.
* Conflict Resolution:Addressing and resolving any discrepancies or conflicts in inputs to ensure a consistent and aligned governance system.
* Prioritization:Establishing clear priorities to guide decision-making and resource allocation.
COBIT 2019 Framework References:
* COBIT 2019 Design Guide, Chapter 4:Discusses the importance of resolving conflicting inputs and establishing a cohesive governance framework that aligns with enterprise priorities.
* COBIT 2019 Framework: Governance and Management Objectives:Emphasizes the need for alignment between IT and enterprise goals, requiring the resolution of any conflicting priorities.
Resolving conflicting inputs and priorities ensures that the governance system is well-aligned and effective in achieving enterprise goals.
NEW QUESTION # 44
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