Pass Oracle 1Z0-1003-21 PDF Dumps | Recently Updated 134 Questions
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NEW QUESTION 45
When assigning work zones to field resources, each zone assignment can be eithef 'regular' or 'temporary' (override).
Which statement is accurate regarding how those types of work zone assignments interact?
- A. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'regular' assigned work zones.
- B. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work in that zone, regardless of any other 'regular' assigned work zones.
- C. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'temporary' assigned work zones.
- D. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work within that zone, regardless of any other 'temporary' assigned work zones.
Answer: B
NEW QUESTION 46
Which two default attributes serve as stand-alone keys for work zones?
- A. Completion Code
- B. Travel area
- C. Fault code
- D. Service Code
- E. City
- F. Zip code
Answer: B,F
NEW QUESTION 47
A company needs their mobile workers to be able to see which unassigned activities are located within a specific radius of their own location so that they can potentially assign and perform those jobs if they happen to have time along their routes.
Which option addresses that configuration requirement?
- A. Add the 'Nearby Activities' action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.
- B. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.
- C. Add the 'Nearby Activities1 action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.
- D. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.
Answer: D
NEW QUESTION 48
A company wants its technicians to be able to look for and pick up activities within a 10-mile radius of their current location. .
What configuration setting is required to support this 10-mile restriction?
- A. Enable the technicians to select 'Show Resource Location on the Map' option in their Map views, with a
10-mile filter selection. - B. Create an activity filter with the condition: 'Radius = 10' and enable technicians to apply that filter to their Activity Lists.
- C. Set the 'Nearby Radius' parameter on the Business Rules screen to 10 miles.
- D. Set the 'Center Point Home Zone' radius in the routing plan to 10 miles.
Answer: A
NEW QUESTION 49
A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. Thesame 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?
- A. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
- B. The individual skill assignment takes precedence, so routing will consider the resource to have a level of
100% for 'skill A'. - C. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
- D. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
Answer: B
NEW QUESTION 50
Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.
Which step must you take to solve this issue?
- A. Go to Configuration > Capacity Categories and add or edit time slots.
- B. Go to Configuration > Display and modify the "Quota Settings".
- C. Go to Configuration > Business Rules and modify the Capacity intervals.
- D. Go to Configuration and add a new Capacity Category.
Answer: B
Explanation:
Explanation
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18c/faadu/configuring-oracle-field-service-cloud.html#work-
NEW QUESTION 51
Your customer offers a "triple play" service where an installation requires three work skills:
"Cable","Internet", and "Phone".
To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.
This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.
One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.
Which two statements are true effect this configuration has on activity assignments and capacitymanagement?
- A. An activity with a single work skill "Cable", with a "Required" level of 100, can be automatically assigned to Billy Bishop.
- B. An activity with a single work skill "Cable", with a "Required" level of 100, will consume capacity, from the "Triple Play' capacity category
- C. An activity with a single work skill "Cable", with a "Required" level of 100, will not be automatically assigned to Billy Bishop.
- D. An activity with a single work skill "Cable", with a "Required" level of 100, will not consume capacity from the "Triple Play" capacity category.
Answer: A,D
NEW QUESTION 52
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?
- A. Assign all work zones at the parent level in the Resource Tree.
- B. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
- C. Create a single work zone with no work zone keys and assign it to all resources
- D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.
- E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.
Answer: A,E
NEW QUESTION 53
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?
- A. It is possible to clone the Daily Extract channel configuration for use withthe BICS channel and vice versa.
- B. It is possible to name the entity tables and corresponding fields for reporting when configuringDaily Extract and BICS outbound integration channels.
- C. Daily Extract and BICS channel configurations for a specificdata set must contain the same fields.
- D. While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real-time.
- E. A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.
Answer: A,E
Explanation:
Explanation
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18c/faded/about-daily-extract.html#about-daily-extract
NEW QUESTION 54
Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource inthe system?
- A. Create a "Route is not activated" launch condition in Message Scenarios.
- B. Create a resource filter that has an "Activated contains Activated" condition.
- C. Create a "Not activated on time" action linkon the resource's Activate Queue.
- D. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting.
- E. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource.
Answer: B,E
Explanation:
Explanation
Reference: https://docs.oracle.com/cloud/august2015/servicecs_gs/FASMU/FASMU.pdf
NEW QUESTION 55
Which two statements are true regarding managing inventory within OFSC?
- A. Missing required inventory does not restrict an activity from being completed.
- B. A resource with eligible permissions can addinventory to his or her own pool.
- C. When customer inventory is de-installed, it is moved to the "Resource" pool.
- D. Filters can be created for inventory.
Answer: B,C
Explanation:
Explanation
Reference: https://docs.oracle.com/en/cloud/saas/field-service/18c/faadu/configuring-oracle-field-service-cloud.ht
https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/CXFSC/OFSC_List_of_Tasks_Methods_Inventories
NEW QUESTION 56
Which two statements are correct regarding String and Integer properties?
- A. Both properties can contain Geolocation elements.
- B. Both properties are limited in terms of which entity types they can be associated with.
- C. Both properties can contain alphanumeric characters and punctuation.
- D. Both properties can include regular expressions.
- E. Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.
Answer: C,D
NEW QUESTION 57
Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?
- A. A Time Slot is a configured interval Within which an activity is estimated tostart and end.
- B. Time Slot is a configured interval within which an activity is estimated to start.
- C. An 'all-day' Time Slot's actual window spans from the beginning of a day's first configured shift through the end of the last shift.
- D. Time Slots areused in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.
Answer: B
NEW QUESTION 58
Which two Resource Type roles offer the ability for routing to assign activities?
- A. Vehicle
- B. Organization Unit
- C. Bucket
- D. Tool
- E. Field Resource
Answer: B,C
NEW QUESTION 59
Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?
- A. Add working time to a resource's calendar.
- B. Add a shift override to a resource's calendar.
- C. Add a shift to a resource's calendar.
- D. Add a work schedule to a resource's calendar.
Answer: D
Explanation:
Explanation
https://docs.oracle.com/cloud/august2016/fieldservicecs_gs/FAADU/Administration-4.htm
NEW QUESTION 60
An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?
- A. Routing allows the activity to be assigned to that resource.
- B. Routing failswith a "no resource with required work skills" error.
- C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
- D. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
Answer: C
NEW QUESTION 61
A company has just expanded it's serviceable area in Europe to include coverage in Germany. As a result, many new users will need the OFSCinterface screens to display in German.
Which of the following statements is correct about OFSC's capabilities for addressing this new requirement?
- A. Translations to OFSC native fields can be made using the Glossary export/import functionality, but custom properties can only be translated by exporting/importing the Properties list.
- B. Once Germany is added as a "Language" from the Display configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
- C. Translations to OFSC native fields and custom properties can be made using either the Properties or Glossary export/import functionality.
- D. Once Germany is added as an "Available Country" from the Business Rules configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
Answer: D
NEW QUESTION 62
A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.
How do you configure this via theActivity Types screen?
- A. Modify the 'Low Priority Work' group and set the Time Slot to 'All-Day'.
- B. For every Activity Type you need to modify, click the 'Modify' action and select the 'All-Day' Time Slot for them.
- C. Select the first Activity Type within the group, click 'Modify' and set Time Slot to 'All-Day'. Then use the 'Clone' function to update the remaining Activity Types.
- D. Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.
Answer: D
NEW QUESTION 63
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