ServiceNow CSA Test Engine Practice Test Questions, Exam Dumps
100% Free CSA Daily Practice Exam With 401 Questions
ServiceNow CSA Certification Exam is intended for individuals who are responsible for managing ServiceNow instances, including system administrators, developers, and consultants. It is recommended that individuals have at least six months of experience working with ServiceNow before attempting the exam. However, there is no formal prerequisite for the exam.
ServiceNow CSA certification is a valuable credential for IT professionals looking to advance their career in ServiceNow administration. ServiceNow Certified System Administrator certification exam covers a broad range of topics related to ServiceNow administration, and passing the exam demonstrates your skills and knowledge in managing ServiceNow systems. With the right preparation, passing the exam can be a career-changing accomplishment.
NEW QUESTION # 123
What is specified in an Access Control rule?
- A. Groups, Conditional Expressions and Workflows
- B. security_admin
- C. Object and Operation being secured; Permissions required to access the object
- D. Table Schema, CRUD, and User Authentication
Answer: C
NEW QUESTION # 124
What is used frequently to move customizations from one instance to another?
- A. Code Sets
- B. Configuration Logs
- C. Code Packs
- D. Update Sets
- E. Update Packs
- F. Remote Sets
- G. Local Sets
Answer: D
NEW QUESTION # 125
A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?
- A. Open an Agent workspace tab for each record he wants to monitor
- B. Click on the eyeglass icon to. expand the Monitor frame
- C. On My Work list, select the Activity Stream icon to show a frame with live updates
- D. Select Service Desk > My Work Dashboard
Answer: C
NEW QUESTION # 126
On a form, which type of Geld has this icon which can be clicked, 10 S00 a preview of the associated record?
- A. Reference
- B. Lookup
- C. Drilkdown
- D. Preview
- E. Quickview
- F. Snapshot
Answer: D
NEW QUESTION # 127
What do you click when you have made modification to your report, and your want to see the results without saving?
- A. Try ir
- B. Preview
- C. Execute
- D. Test
- E. Run
Answer: D
NEW QUESTION # 128
An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?
Choose 2 answers
- A. His user account failed LDAP authentication
- B. His user account does not Belong to any groups, which contain the ITIL role
- C. His user account was not approved by his manager
- D. His user account Is not logged in properly
- E. His user account does not have ITIL role
Answer: B,D
NEW QUESTION # 129
How would you navigate to the Schema map for a table?
- A. System Definition > Show Schema Map; Select Table
- B. System Definition > Tables; Select Table; Go to Related links and click Show Schema Map
- C. System Definition > Dictionary: Select Table; Go to Related links and click Show Schema Map
- D. System Dictionary > Show Schema Map; Select Table
Answer: B
NEW QUESTION # 130
Which one of the following statements is true about Column Context Menus?
- A. It displays actions such as view form, view related task, and add relationship
- B. It displays actions related to viewing and filtering the entire list
- C. It displays actions related to filtering options, assigning tags, and search
- D. It displays actions such as creating quick reports, configuring the list, and exporting data
Answer: D
NEW QUESTION # 131
The baseline Service Catalog homepage contains links to which of the following components?
- A. Order Guides, Item Variables, and flows
- B. Order Guides, Catalog Items, and flows
- C. Record Producers, Order Guides, and Catalog Items
- D. Record Producers, Order Guides, and Item Variables
Answer: C
NEW QUESTION # 132
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
- A. Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to
another instance - B. Avoid using the Default Update set as an Update Set for moving customizations from instance to
instance - C. Before moving customizations from instance to instance with Update Sets, ensure that both instances are
different versions - D. Use the Baseline Update Set to store the contents of items after they are changed the first time
Answer: B
NEW QUESTION # 133
A customer requests the following data quality measures be added:
1. Incident numbers should be read-only on all lists and forms, for all users.
2. Short Description field should be mandatory, on all records, across all applications, on insert.
Which type of policy would you use to meet this requirement?
- A. Field Criteria Policy
- B. Dictionary Design Policy
- C. Data Quality Policy
- D. Data policy
Answer: D
NEW QUESTION # 134
What do you activate when you want to add applications or functionality within your development instance?
- A. App Package
- B. App Updated Set
- C. Patch
- D. Plugin
- E. Updated Pack
Answer: D
NEW QUESTION # 135
What are the two pathways to view feedback left on a published article?
- A. Knowledge > articles > published
- B. Knowledge > My articles > Flagged
- C. Knowledge base > my knowledge > flagged articles
- D. Knowledge > articles > My Flagged
Answer: A,D
NEW QUESTION # 136
If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
- A. No users
- B. Users with kb_user role
- C. itil users
- D. Any user with an article's permalink
- E. Any active user
Answer: E
Explanation:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0623654
NEW QUESTION # 137
What icon do you use to change the boon and color on a Favorite?
- A. Tringle
- B. Clack
- C. Pencil
- D. Star
Answer: C
NEW QUESTION # 138
What are the three key tables in an enterprise CMDO?
Choose 3 angwers
- A. sn_cmdt_bak
- B. sh_eomdb
- C. cmdb_bak
- D. cmdb_ci
- E. cmap_ret_ci
- F. cmap
- G. Sh_emdb_ci
Answer: D,E,F
NEW QUESTION # 139
Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role and the user_critena_admm role plus has permissions to create Items and Services?
- A. Catalog Auinor (sn_cataiog_write]
- B. Sys Admin [sys_admln]
- C. item Admin [sn_item_admin]
- D. Catalog Admin [catalog_admin]
Answer: D
NEW QUESTION # 140
On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)
- A. Group
- B. Dashboards
- C. Department
- D. Analytics
- E. Global
- F. Company
- G. All
- H. Team
- I. My reports
- J. Admin
Answer: A,B,E,J
NEW QUESTION # 141
What instance resource allows you to access guided tours, information about actions, and instructions an how to use inputs and outputs in your flaw?
- A. Docs
- B. Wiki
- C. Help Panel (question mark icon)
- D. Community
Answer: C
NEW QUESTION # 142
What feature allows, you to limit who is able to contribute or read knowledge within a knowledge base?
- A. Roles
- B. Groups
- C. User Criteria
- D. Categories
Answer: C
NEW QUESTION # 143
Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?
- A. CI Class Manager (CICM)
- B. Common Service Data Model (CSDM)
- C. CMDB Class Manager (CMDBCM)
- D. Service Schema Map (SSM)
- E. Service Mapping Utility (SMU)
Answer: B
NEW QUESTION # 144
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