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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics | 6% | - Reporting and KPIs
|
| Topic 2: Integrations | 6% | - System connectivity
|
| Topic 3: Visit Planning | 6% | - Territory and route management
|
| Topic 4: Platform | 10% | - Core platform configuration
|
| Topic 5: Visit Execution | 36% | - In-store process management
|
| Topic 6: Data Setup | 36% | - Security and access
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Assuming an inventory check Retail Store KPI record is configured at a product level, what is the next step required for that Retail Store KPI to become linked to a Retail Store?
A) The product needs to be linked to a Retail Store.
B) The product needs to be linked to a Promotion.
C) The product needs to be linked to an Assortment.
D) The product needs to be linked to a Product Category.
2. A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?
A) Implement the Guided Sales using OmniScripts.
B) Configure Advanced Rules to validate the quote configuration.
C) Create an order validation task in the Order Fulfillment process.
D) Configure steps in the Order Fulfillment process to guide the product configuration.
3. Which of the following are supported KPI Type values for Retail Store KPI records?
A) Revenue
B) Units
C) Facing
D) Price
E) Promotion
4. Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
A) Assign the Lightning Direct store Delivery permissions set to the user
B) Define Assessment Indicator Definitions for Delivery task
C) Assign the Action Plans permission set to the Sales Manager .
D) Create an action plan template with a Delivery Task and assign it to a Visit
E) Change the Action Plan Type Delivery
5. Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
A) Assessment Indicator Definition
B) Inventory Count
C) Retail Store Group
D) Custom Context
E) KPI Type
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B | Question # 3 Answer: A,B,C | Question # 4 Answer: A,C,D | Question # 5 Answer: A,C |

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