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Salesforce Certified Slack Consultant Sample Questions:

1. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Multi-workspace public channel
B) Org-wide default channel, required
C) Org-wide channel, required
D) Org-wide default channel, optional

2. Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?

A) A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
B) Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
C) A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
D) A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info

3. You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?

A) Channel strategy
B) Discovery
C) Grid design
D) Governance

4. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
B) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
C) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
D) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.

5. Your client is migrating to Enterprise Grid and is looking for guidance on how to manage guest users that will need to retain the same level of access to Slack post-migration.
What should you suggest?

A) Collaborate with guests via a Slack Connect channel.
B) Convert guests to full members.
C) Enable the option to bypass SSO for guests.
D) Convert guests to multi-channel guests.

Solutions: