Exam Code: 642-072
Exam Name: Cisco Unity Design and Networking(CUDN)
Certification Provider: Cisco
Corresponding Certification: Others
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Cisco 642-072 Exam Syllabus Topics:

SectionObjectives
System Design Considerations- Performance and infrastructure planning
  • 1. Server sizing and scalability
  • 2. Codec selection and bandwidth considerations
  • 3. Licensing and capacity planning
  • 4. High availability and disaster recovery
Cisco Unity Architecture and Deployment- Cisco Unity deployment models
  • 1. Unified Messaging design
  • 2. Active Directory and domain design
  • 3. Voice-mail-only design
  • 4. Distributed call-processing environments
  • 5. Exchange integration
Networking and Integration- Voice messaging networking
  • 1. Cisco Unity Bridge interoperability
  • 2. PIMG and PBX integration
  • 3. VPIM configuration and routing
  • 4. IBM Lotus Domino integration
  • 5. Octel interoperability and migration
Administration and Troubleshooting- Operations and maintenance
  • 1. Backup and restore strategies
  • 2. Authentication and access utilities
  • 3. Subscriber management
  • 4. Migration tools and troubleshooting
Cisco Unity Design Process- Customer requirements analysis
  • 1. Logical and physical site surveys
  • 2. Bill of Materials development
  • 3. Low-level design documentation
  • 4. Implementation planning
  • 5. Business and technical requirements gathering

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