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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?

A) HP Next-Business Day Service
B) HP Device Recovery Service
C) HP Wolf Protect and Trace
D) HP Active Care

2. Name the three hardware-enforced commands provided by HP wolf Protect and Trace. (Select three.)

A) Replace
B) Find
C) Report
D) Erase
E) Restore
F) Lock

3. How are HP Care Pack Services sold?

A) They are attached to hardware by the device serial number and sold as a transactional upfront payment.
B) They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.
C) They are available as a contractual service and can be sold at any time as a standard SKU offering
D) They are sold as a transactional upfront payment although they require special terms and a minimum threshold.

4. What coverage does HP Post Warranty Service provide?

A) Additional 12 months based on the product's base warranty or extended warranty
B) Extension beyond 12 months if needed
C) No-cost device repairs made with certified HP parts
D) Access to Level 2 help desk technicians

Solutions: