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IBM C9020-461 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Storage Management and Administration | - Storage pool management and optimization - Volume provisioning and management |
| Topic 2: Storage Architecture and Concepts | - Midrange storage architecture overview (SAN, RAID, virtualization) - IBM Storage portfolio fundamentals |
| Topic 3: Data Protection and Replication | - Backup and restore concepts - Replication technologies and disaster recovery |
| Topic 4: Troubleshooting and Maintenance | - Diagnostics and problem determination - Common hardware and software issues |
| Topic 5: Installation and Configuration | - Initial system setup and configuration procedures - Host connectivity and zoning concepts |
| Topic 6: Performance and Monitoring | - Performance monitoring tools and metrics - Troubleshooting performance bottlenecks |
IBM Midrange Storage Technical Support V4 Sample Questions:
1. A customer is considering the costs of a storage system and is most concerned about the overall cost over the system's lifecycle.
Which cost factor should be considered?
A) ROI (Return on Investment)
B) OPEX (Operating expense)
C) CAPEX (Capital expenditure)
D) TCO (Total Cost of Ownership)
2. OpenStack Block Storage enables you to add extra block-level storage to which component?
A) OpenStack Object Storage
B) OpenStack System Architecture
C) OpenStack Identity Manager
D) OpenStack Compute Instances
3. A customer has a FlashSystem 840 installed with 12 TB of capacity (8 x 2 TB flash modules, RAID 5). The storage solution was purchased for a project that has now been completed and the customers plan is to install additional flash modules and deploy this device to a new project and has asked for you recommendations.
Which advice should be given to this customer?
A) TheFlashSystem 840 is factory sealed and cannot be upgraded.
B) TheFlashSystem 840 supports only same capacity flash modules and the upgrade is data destructive.
C) TheFlashSystem 840 can support mixed capacity flash modules and additional new capacity is automatically rebalanced and available on the system.
D) TheFlashSystem 840 can support mixed capacity flash modules and the upgrade is data destructive.
4. A customer wants to refresh its storage infrastructure for its VDI platform. The customer also wants to intermix existing work loads on the new platform. The VDI platform is extremely small (<2 TB) and the other work loads are not as intensive from a compute standpoint.
What is recommended for the VDI platform to provide optimum performance?
A) SSDs for VDI and SAS drives for the other platforms
B) SSDs for the other platforms and Nearline SAS for VDI
C) Easy Tier using Nearline SAS drives
D) Nearline SAS drives for both VDIand the other platforms
5. A customer needs to deploy many virtual servers without utilizing the ESX server.
Which standard functionality will help this customer if IBM Storwize products are used?
A) SMI-S
B) VAAI
C) SNMP
D) NDMP
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |

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