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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 20% | - Host connectivity and multi-pathing - Hardware installation and cabling - Initial setup and configuration - License activation and feature enablement |
| Topic 2: Midrange Storage Product Overview | 22% | - IBM XIV Storage System - IBM Midrange Tape Systems (TS3100, TS3200, TS3310) - IBM SAN Volume Controller (SVC) - IBM FlashSystem Family - IBM Storwize Family (V3700, V5000, V7000, V7000 Unified) |
| Topic 3: Troubleshooting and Problem Determination | 20% | - Support tools and data collection - Error log analysis and diagnostics - Connectivity and configuration issues - Performance bottleneck analysis |
| Topic 4: Management and Monitoring | 18% | - Performance monitoring and capacity planning - Firmware updates and software maintenance - Alerting and event management - IBM Storwize GUI/CLI and Hyper-Scale Manager |
| Topic 5: Architecture and Concepts | 20% | - Storage networking: SAN, NAS, iSCSI, Fibre Channel - Copy services: FlashCopy, Metro Mirror, Global Mirror - Virtualization, thin provisioning, Easy Tier - RAID levels, storage pools, dynamic disk pools |
IBM Midrange Storage Technical Support V4 Sample Questions:
A customer has a requirement for 4 TB of usable storage capacity for an active workload with SAS host connectivity.
Which IBM storage product fulfills the customer requirement?
- A. IBM Storwize V5000
- B. IBM Storwize V7000
- C. IBM Flash Storage 840
- D. DCS3700
Correct Answer: C 🗳️
An IBM customer has had trouble with restores on its older disk array. The last time this happened it caused a 20% drop in web traffic leading to lost sales. They would like to implement a new DCS3860 storage system and have called upon the IBM specialist to provide an overview. The customer is highly concerned about using more space in the data center.
What should the IBM specialist recommend as features on the IBMDCS3860 to address these concerns?
- A. Easy Tier functionality for automated data placement
- B. Dynamic Disk Pooling for automated recovery
- C. Global Parallel File System for automated recovery
- D. Volume Copy for automated data placement
Correct Answer: A 🗳️
A customer is currently running an Oracle Database on an IBM Storwize V7000 system. On the current growth plan, it will be at 90% capacity in six months. The customer does not have room for additional racks in the data center.
How should the Technical Specialist address this customer's concerns?
- A. Run the Storage Tier Advisory Tool
- B. Run Comprestimator
- C. Run Disk Magic
- D. Run Capacity Magic
Correct Answer: C 🗳️
Which resource provides the complete support matrix for a specific IBM storage system?
- A. COMP
- B. PSAT
- C. SSCT
- D. SSIC
Correct Answer: D 🗳️
Which type of data benefits the least from data compression?
- A. Vmware virtual machine files
- B. Databases
- C. Media files
- D. Backup pools
Correct Answer: D 🗳️
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