New CIS-HR Test Materials & Valid CIS-HR Test Engine
CIS-HR Updated Exam Dumps [2026] Practice Valid Exam Dumps Question
NEW QUESTION # 30
As part of the implementation for an HR Enterprise customer, a new Lifecycle Event for a leave of absence was created. What additional item must be configured in order to initiate the leave of absence Lifecycle Event process for an employee?
- A. An HR service
- B. A new HR Case
- C. An acceptance from an HR Agent
- D. An assignment rule
Answer: A
Explanation:
In ServiceNow HRSD, Lifecycle Events (LE) do not function in isolation; they must be mapped to an HR Service to be initiated for an employee. The HR Service acts as the " wrapper " or entry point that triggers the Lifecycle Event engine. When an HR Service is configured with a " Lifecycle Event " fulfillment type, the system knows that opening a case for that specific service should launch the associated activity sets and activities. Without an HR Service, there is no standardized way for an agent or a record producer to start the workflow. This structure allows HR to use the same Lifecycle Event for different service variations by simply pointing multiple HR Services to the same LE record, ensuring scalability and consistent process execution across the enterprise.
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NEW QUESTION # 31
In terms of bulk cases, what Status label is given to a User that no longer matches the criteria defined in User Segments?
- A. Excluded
- B. Included
- C. Inactive
- D. Duplicate
Answer: A
Explanation:
Verified Answer : D. Excluded Very Short Explanation : In terms of bulk cases, the status label that is given to a user that no longer matches the criteria defined in user segments is Excluded. User segments are groups of users that are defined by HR criteria, such as location, department, or job title 1 . Bulk cases are HR cases that are created for multiple users at once, based on user segments 2 . When a bulk case is created, the system checks the user segment criteria and assigns a status label to each user in the segment. The status labels are:
Included: The user matches the user segment criteria and is included in the bulk case 2 .
Excluded: The user does not match the user segment criteria and is excluded from the bulk case 2 .
Duplicate: The user matches the user segment criteria but already has an open case of the same HR service and is excluded from the bulk case 2 .
Inactive: The user is inactive in the system and is excluded from the bulk case 2 .
Therefore, the correct answer is D. Excluded.
NEW QUESTION # 32
HR Profiles may be created for multiple employees using conditions and criteria in which module?
- A. Create Human Resources Profile
- B. Create new Case
- C. Generate HR Profiles
- D. Bulk Cases
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_GenHRProfile.html
NEW QUESTION # 33
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?
- A. Escalation Rules
- B. ACLs
- C. Client Rules
- D. Matching Rules
Answer: D
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product
/customer-service-management/task/t_CreateAnAssignmentRule.html
NEW QUESTION # 34
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. HR Criteria
- B. Upload File
- C. Document Template
- D. HR Profiles
- E. User Criteria
- F. HR Template
- G. HR Service Template
Answer: A,B,D,E
NEW QUESTION # 35
Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.
What else must be done to allow the Script Includes to work in the HR application?
- A. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied.
- B. You must create a custom ACL to allow the script includes to work.
- C. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.
- D. You must change Scope for the script includes to work.
Answer: A
NEW QUESTION # 36
Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?
- A. HR Case Writer [sn_hr_le.case_writer]
- B. Profile Reader [sn_hr_core.profile_reader]
- C. HR Case Reader [sn_hr_le.case_reader]
- D. Profile Writer [sn_hr_core.profile_writer]
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html
NEW QUESTION # 37
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?
- A. The Admin follows the same process as with any group membership change.
- B. The Admin can no longer add members to HR groups.
- C. The Admin must elevate their role to security_admin to add members to HR groups.
- D. The Admin must impersonate an HR Admin to add members to HR groups.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html
NEW QUESTION # 38
HR Profiles may be created for multiple employees using conditions and criteria in which module?
- A. Create Human Resources Profile
- B. Create new Case
- C. Generate HR Profiles
- D. Bulk Cases
Answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources
/task/t_GenHRProfile.html
NEW QUESTION # 39
What method needs to be invoked from MatchingRuleProcessor class?
- A. processAndGetCandidates
- B. processAndGetArray
- C. processAndGetUsers
- D. processAndGelList
Answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product
/customer-service-management/task/t_InvokeMatchingRuleAPI.html
NEW QUESTION # 40
When does the HR Template populate information on the HR Case form?
- A. When the HR service is selected on the HR Case Creation form.
- B. When the HR Case Type is selected.
- C. When the Assignment group is selected.
- D. When the Opened for person is selected
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-case-template.html
NEW QUESTION # 41
What type of information does the HR Profile contain?
- A. Group membership and role information
- B. User login and department information
- C. A user's password
- D. Personal employee data
Answer: D
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources
/concept/c_HRProfileRecords.html
NEW QUESTION # 42
When does the HR Template populate information on the HR Case form?
- A. When the HR service is selected on the HR Case Creation form.
- B. When the HR Case Type is selected.
- C. When the Assignment group is selected.
- D. When the Opened for person is selected
Answer: C
NEW QUESTION # 43
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?
- A. The Admin follows the same process as with any group membership change.
- B. The Admin can no longer add members to HR groups.
- C. The Admin must elevate their role to security_admin to add members to HR groups.
- D. The Admin must impersonate an HR Admin to add members to HR groups.
Answer: B
NEW QUESTION # 44
If an HR Service needs to be accessible to employees on the Employee Center, which field must be completed on the HR Service record?
- A. Taxonomy Topic
- B. Record Producer
- C. Checklist
- D. Catalog Item
Answer: D
Explanation:
Verified Answer: C. Catalog Item Very Short Explanation: A catalog item is a record producer that defines the required fields and how the item appears in the catalog to employees. To make an HR Service accessible to employees on the Employee Center, the catalog item field must be completed on the HR Service record 1 .
NEW QUESTION # 45
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. HR Criteria
- B. Upload File
- C. Document Template
- D. HR Profiles
- E. User Criteria
- F. HR Template
- G. HR Service Template
Answer: A,B,D,E
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources
/task/t_CreateBulkCases.html
NEW QUESTION # 46
What settings define and track cross-scope access to applications?
- A. Access Restrictions
- B. Access Controls
- C. Restricted Caller Access
- D. Business Rules
Answer: C
NEW QUESTION # 47
When does the platform assign a Client Role to a user?
- A. Client Roles are automatically added with Group membership
- B. When a User record is created for the employee
- C. When an HR Profile is created or modified for the employee
- D. Client Roles must be manually added to each employee record
Answer: C
Explanation:
Comprehensive and Detailed Explanation: Client Roles in ServiceNow HRSD are specialized roles that define what an employee can see and do on the Employee Service Center (Portal). The platform assigns these roles automatically when an HR Profile is created or modified for the employee. This automation is driven by the " Employment Type " and " Status " fields on the HR Profile. For instance, if an employee is marked as
" Active " and " Full-time, " the system triggers a logic that assigns the standard " Employee " client role. If the status changes to " Alumni " upon offboarding, the system modifies the roles accordingly. This ensures that access to sensitive HR portals and services is always synchronized with the employee ' s current lifecycle stage within the company, maintaining security without requiring manual intervention from the System Administrator or HR Admin every time a person joins or leaves.
NEW QUESTION # 48
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CIS-HR Sample with Accurate & Updated Questions: https://www.vce4plus.com/ServiceNow/CIS-HR-valid-vce-dumps.html
CIS-HR Exam Info and Free Practice Test | VCE4Plus: https://drive.google.com/open?id=1EpI89y1i0Xrd6PnG4svuoGRo29phAGNz