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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharingrequirement?
Choose 2 answers

A) Customer Community User
B) Customer Community Plus Login User
C) Customer Community Login User
D) Partner Community User

2. Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC is considering using the Customer Service template for the site and External Apps license for the customers.
Which limitation could cause a potential issue for UC?

A) External Apps license does NOT allow access to custom objects.
B) External Apps license does NOT download documents out-of-the-box.
C) External Apps license does NOT allow self-registration.
D) External Apps license does NOT allow access to cases.

3. Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?

A) None
B) Guest User Visibility
C) Site User Visibility
D) Portal User Visibility

4. Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?

A) Put retail managers in a manager role.
B) Email retail managers best practiceson how to manually share data.
C) Give retail managers Super User access.
D) Set OWD to public, and manage access via Apex Sharing.

5. Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?

A) Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
B) A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is By default a person account.
C) Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.
D) Create a custom self-registration page and Apex handler that creates a person account for each user self- registering on the portal.

Solutions: